Why Social Media Chat Bots Are the Future of Communication

Social media chat bots are the future of communication, if its WhatsApp, Facebook Messenger, Kik, Skype, Flyzoo or Telegram — you can use their bots and bot stores to easily access new services — easier you could ever do it with apps.

For those who don’t know what a chat bot is, ChatBot is short for chat robot, a computer program that simulates human conversation, or chat, through artificial intelligence. Typically, a chat bot will communicate with a real person, but applications are being developed in which two chat bots can communicate with each other. Chat bots are used in applications such as ecommerce customer service, call centers and Internet gaming. Chat bots used for these purposes are typically limited to conversations regarding a specialized purpose and not for the entire range of human communication.

Why Social Media Chat Bots Are the Future of Communication — Deck from Jan Rezab