How to resell an Eventbrite ticket

Eventbrite recently became one of the biggest ticketing platforms in the world, and certainly the one most transparent and easy to work with. Chances are, you used an Eventbrite-issued ticket at least once to go to a concert, a party or a theatre play.

Despite a big number of advanced features available, Eventbrite doesn’t allow to re-sell unused (unwanted) tickets out of the box — and most event organisers definitely have no objections to fans reselling tickets because 1,000 people at the venue is better than 800 people at the venue (where 200 couldn’t attend and couldn’t re-sell their tickets).

Tixel to the rescue!

There are two ways you can re-sell your unwanted Eventbrite ticket on Tixel: you can upload the PDF file you received, or you can connect your Eventbrite account to Tixel account and we will fetch your ticket details via the official Eventbrite API (API is how computers talk to each other).

Ticket upload

This method doesn’t offer as much safety as the other one does, but it may be the easiest way for some users to re-sell a ticket.

When you bought your ticket(s), Eventbrite sent you an email with a file attachment — a PDF file that contains one or more tickets. If you haven’t received that email or if you deleted it by accident, you can download the very same PDF file by logging into your Eventbrite account, choosing the right event and clicking “Print tickets”.

It’s very important to note here that Tixel doesn’t accept PDF files that were manipulated in any way — you cannot use a text or graphic editor to, let’s say, cut out some of the pages. Moreover, you can skip some of the pages (if your PDF file has multiple pages/tickets) later on on Tixel anyway.

Once you have your PDF file ready, click “Sell tickets” in the top menu, you will be presented with a file upload dialogue:

You can simply drag your PDF file over to the grey box, or you can click on it and choose the file the “old fashion” way. A few seconds later, you will be redirected to a ticket and price selection prompt:

Choose tickets that you are planning to sell by clicking the toggle on the ticket “stub”. You will see details of every ticket — eg. date, price, address, barcode, page number and buyer name to help you understand what is what.

After you chose tickets to sell, use a price slider to adjust your selling price. There is no minimum price but the maximum price is capped at 20% over the face value, meaning if you bought your ticket for 100 dollars, you can only sell it for 120 dollars or less.

Why do we cap prices like that? Because Tixel is a platform for music fans selling tickets to other fans, there is no place for scalpers or otherwise ill intended people.

What follow is pretty straight forward — we will ask you for your personal details such as full name and address, and bank account details where we should transfer your money. If you are already a Tixel user, you won’t need to enter all this data again, of course.

That’s it — after the final confirmation your ticket listing goes live! We had occasions where tickets got sold a couple of minutes after they got listed, how cool is that?

Direct integration

If you go this path, there is no need to look for PDF files, just make sure you remember your Eventbrite account password (which you can restore using email).

Go to the upload page by clicking “Sell tickets”:

Notice that “Eventbrite tickets” link in the Alternative ways section? If you click on it, you will be redirected to Eventbrite authorisation page:

Click “Allow” so that we can fetch your ticket details automatically. After that, you will be redirected back to the exactly the same ticket selection page as with the method #1:

And the rest of the process is exactly the same, too. Pick tickets that you want to sell, choose listing price (no scalping, sorry!), make sure all personal details are on file and, and it’s live!

Safety

The first method uses proprietary security checks to ensure uploaded PDF file is a real Eventbrite ticket. The second method fetches all data directly from Eventbrite so ticket information is 100% authentic (we can even make sure nobody scanned the ticket yet). Both ways are safe, but the second one is rock solid — if you have a choice, go for it. It will attract more buyers and your ticket listing will have a special “Verified” badge.