How to update the name on a Ticketspace ticket

Preamble

Ticketspace is a popular ticketing platform based in New Zealand, and chances are you have used a Ticketspace ticket to attend an event in the past. Some of the nation’s favorite festivals, eg. Bay Dreams, rely on Ticketspace technology.

Changing names

Some events, typically music festivals, require that you update the name on the ticket if you pass it to a friend, sell it online, etc. The name on the ticket must always match the name of the person who is going to use it.

Fortunately, it’s very easy to do this on Ticketspace. First, login to your Ticketspace account, everybody has one, at https://tickets.ticketspace.co.nz/my-tickets/login

If you don’t remember your password, click “Forgot your password” — you will be emailed a special link to continue.

Once inside, head to the “Order history”:

Now scroll all the way down, you will see a list of your tickets and a “Edit ticket name” button next to each one:

Now click “Edit ticket name” next to the ticket you are planning to pass to somebody else, a popup will appear:

Now provide the new name to put on your ticket — the person you gave the ticket to (or sold — on Tixel or elsewhere) and your credit card details. Different events will charge different fees for this service.

Once the payment is done, you can click “Print / View Tickets” button to download your new PDF tickets.