Seam: new communication tool for remote togetherness

Anna Puchalska, Oliver Weglinski, Soh Heum Hwang

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Seam — seaming memory and love with inclusive technology

Concept video
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Camera + Portal device (combination for users with Alzheimer’s)

Problem Definition

Challenges

How might we support remote connectedness and togetherness between individuals with Alzheimer’s and their loved ones?

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Remote communication between users with Alzheimer’s and their loved ones is usually limited to a phone call.

01. The proposal

A. Portal to the digital world

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Seam’s modular composition

B. Combination of Asynchronous and Synchronous communication

“It's a communication with a different dynamic – it can be asynchronous and informal with occasional synchronous gatherings.” _ Niklas (Psychologist in Umeå Univesity)

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Asynchronous communication: How users with Alzheimer’s access content from their loved ones and record their own messages
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Asynchronous communication: How content from their loved ones can be displayed on the TV screen
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Asynchronous communication: mobile application that loved ones use to send memorable content to users with Alzheimer’s
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Asynchronous communication: loved ones use their mobile application to check the status
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Synchronous Communication: Dancing and singing to Margaret’s favorite song “Waterloo” by Abba

02. How did we do it remotely?

A. Step 1: Initial kickoff + debriefing the brief + ethnographic kit

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Remotely interviewing a Polish family in lock-down with an ethnographic kit
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What-If? Framing (left) | Heaven & Hell Game (right)

B. Step 2 : Professional interviews + desktop research

C. Step 3 : Participatory Design + ethical questions

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Remote workshop with experts (ergotherapists and physical therapists)

D. Step 4: Principles + Ideation

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Brainstorming and visualizing different ideas with workshop results

E. Step 5 : Re-engaging participants + validation workshop

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Validation workshop with a physical therapist who has experience with Alzheimer’s patients

F. Step 6: Prototyping with Arduino + 3D printed elements + textiles

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G. Step 7: Video Storytelling

What have we learned in 10 weeks?

Togetherness at a distance

The journey of four design teams addressing togetherness using participatory design methods

Umeå Interaction Design

Written by

Stories from students of the MFA programme in Interaction Design at Umeå Institute of Design.

Togetherness at a distance

This article was developed in order to describe the 10 week — remote project journey of 11 students in 4 teams, studying in the Master’s Interaction Design programme at UID in collaboration with Microsoft.

Umeå Interaction Design

Written by

Stories from students of the MFA programme in Interaction Design at Umeå Institute of Design.

Togetherness at a distance

This article was developed in order to describe the 10 week — remote project journey of 11 students in 4 teams, studying in the Master’s Interaction Design programme at UID in collaboration with Microsoft.

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