Resona enters into strategic alliance with JUROKU in retail banking

Based on its purpose of “Beyond Finance, for a Brighter Future,” the Resona Group aims to transcend the framework of conventional financial services to solve customer problems through the creation of new value and to contribute to society more than ever before by becoming “Retail №1” where it is supported by local communities and retail customers.

To respond to the changing financial behavior of customers, Resona Group is working on digital transformation (DX) across its entire corporate group involving the combination of real and digital technologies and the restructuring of business processes. Resona Group is also expanding strategic business alliances with companies in the same and different industries through our open financial digital platform, a co-creation mechanism with regional financial institutions and other industries, expanding our “customer base,” “management resources,” and “functions.”

Under these circumstances, the Resona Group has agreed to the Alliance with Juroku Financial Group, which has a solid business foundation in the Chukyo region and whose management philosophy is “achieving growth and prosperity for customers and the local community,” in which both companies will cooperate in the physical and digital domains, mutually utilize information and know-how, and further contribute to the local economy and sustainable growth, and will collaborate toward a new ideal form of retail banking.

• Physical: Solution services such as business succession and M&A, business matching, syndicated loans, overseas expansion support, sustainable finance, corporate pensions, real estate utilization, trust solutions such as inheritance-related services, asset formation business and fund wrap, and other regional revitalization support
• Digital: Strengthening of DX/non-face-to-face businesses for SME and retail customers via the use of banking apps, joint engagement in digital marketing, and operational streamlining, etc.

Looking ahead, Resona Group and Juroku FG, while continuing to operate as independent financial institutions, and in light of the sophistication and diversification of customer needs and changes in the financial market environment, will aim to build a strong cooperative relationship in digitalization for improving services provided to customers and strengthening business competitiveness, as well as in regional revitalization of their respective business areas.

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