Download: The State of Business Operations in 2021

A data-driven analysis of how technology, automation, and no-code are driving the future of Business Operations.

Tonkean
Tonkean Blog
2 min readJan 19, 2021

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Image courtesy of Tonkean

Did you know that 80% of IT and operations professionals think no-code/low code solutions will empower their operations team to get more work done? Neither did we. But that’s just one of the things we learned surveying hundreds of operations and IT professionals about emerging trends and opportunities in the world of business operations. We’ve today published the findings from that survey in our 2021 State of Business Operations Report—which you can download here.

Other key findings? Many of the primary barriers to improving business processes stem from limited budgets, the burden of change management, and lack of access to developers.

On the flip side, however, our report also found that there is much hope and excitement in the world of business operations about the future. One reason is the potential of new, innovative technology. As Tonkean CEO Sagi Eliyahu writes in the report’s introduction, “Enterprise SaaS is quickly developing to bring more connectivity between systems that run the business and the tools where people work.” That kind of functionality directly benefits the business operations function.

Of course, that’s just the beginning. Our report dives deeper into what we can expect to see from business operations in the future—as well as why it’ll be such a key player in bringing that future to pass.

Download this exclusive report to gain more insight into the state of business operations today, what support these professionals say they need, and why technology will play a big role in shaping the function’s future.

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Tonkean
Tonkean Blog

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