3 Big Advantages of Working With an Adventure Booking Platform
With Covid-19 changing the current realm of travel as we know it, we’ve all had to adapt — travellers, operators, and intermediaries alike. What did we learn? More than ever before, travellers, tour operators, and travel agents need an intermediary to help them navigate difficult or uncertain times. An Adventure Booking Platform (ABP) such as TourRadar is the missing link.
Just look back to the beginning of the pandemic, when your inboxes and those of other operators overflowed with traveller questions and concerns. Who was there to help you? At TourRadar, our Customer Support team was there to answer these questions over the phone and in writing; thereby alleviating stress for our partners and allowing them the chance to regroup and plan their next steps. However, this is just one of the many examples why an ABP like TourRadar is indispensable — find out more below!
1. We’re here morning, night, and all the hours in between
Whether you’re a large corporation or a small business, it’s likely that your office hours fall somewhere between 9am-5pm in your respective time zone. However, what happens if one of your travellers needs urgent assistance outside of these operating hours? Or, what if you decide to grow your target base to include international travellers, but you don’t have a team that can work around the clock? In both cases, TourRadar is your answer. With three offices strategically located around the world, we handle incoming enquiries 24 hours of the day, 7 days a week.
2. Our experienced agents live and breathe travel
Hailing from different countries and proudly displaying diverse backgrounds, our TourRadar Customer Support team is unified by one resounding passion: a love for travel! In their free time away from helping our travellers book life-enriching adventures, our agents are off planning their own getaways. They’ve personally experienced the rush of stepping out of their comfort zones and into busses, trains, and planes to explore what lies beyond. Occasionally, they’ve even had the journey itself become an adventure — with missteps, delays, surprises, and one heck of a story to tell when it’s all said and done. These real-life travel experiences are what make our agents the perfect fit for guiding travellers and selling your adventures. But don’t just take our word for it! Read our travellers’ wonderful reviews and notice how they mention that TourRadar was there to help when flights were delayed or transfers were missed.
3. We vouch for your brand and inspire confidence
In addition to asking questions about the tour itineraries, what to pack, and the best time of the year to visit a particular destination, travellers like to make sure they are booking with a trusted tour operator. This is where TourRadar comes in. We provide a one-stop-shop for tried and trusted operators. Because our travellers know we have done the research for them — even personally travelled with many of the brands they see online — they feel confident to book an adventure with any of our operators. Moreover, should anything go awry before, during, or after the trip, we at TourRadar will be there to assist you and the travellers. In this way, we help build strong relationships for the future so that we can all focus on why we are here in the first place: for adventure!
Want to know more?
Register now for Adventure Together to discover the future of the travel industry and how an Adventure Booking Platform can take your business to the next level!
