Introducing Salesforce Learning Paths — The Magic of Trailhead Now Inside Salesforce

Salesforce Learning Paths empowers companies of any size and industry to skill up their employees with just-in-time, personalized learning in the flow of work.

Heather Conklin
The Trailblazer
4 min readApr 28, 2021

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Trailhead characters, Codey and Astro, point to a screenshot of new Salesforce Learning Paths while standing on a hilltop surrounded by trees, rocks, and plants.

Since launching in 2014, Trailhead has had a monumental impact on the lives of more than 3 million learners. By reducing the barriers to learning, Trailhead is paving an equal pathway to top jobs in the Salesforce ecosystem.

As we continue to drive Trailhead’s mission of accessible learning for all, we’re passionate about empowering Salesforce’s customers for today’s all-digital, work-from-anywhere world.

To do so, our customers need Salesforce and digitally-skilled employees now more than ever before.

Chart your company’s learning journey

This last year has fundamentally changed everything. We’ve all been forced to find new ways to learn, work, connect, and collaborate. For companies, this has meant pivoting to digital — fast!

As businesses go digital-first, one major challenge for organizations of all industries and sizes is an accelerated digital skills gap. In order to succeed, many companies need a pathway to empower their employees to skill up from anywhere.

And employees are eager for opportunities to learn. According to a recent study, 94% of employees say they would stay at their company longer if the company invested in learning, but a majority of employees feel they aren’t offered opportunities to grow their skills.

Empower your company to go digital fast

With Trailhead’s suite of products and services, you can empower your company to go digital fast and grow your employees’ careers. Regardless of where your company is at, Trailhead provides learning for every stage of your digital transformation.

Starting with free on-demand learning and access for your employees to get hands-on with Salesforce technology, all the way to your own customized learning platform with myTrailhead.

The new way of work demands a new way to learn. How employees learn has undoubtedly changed forever. Gone are the days of weeks-long in-person training and in-person onboarding. On-the-job learning needs to be completely digital, meeting employees where they are.

I’m excited to announce that we’re making it seamless for employees to learn directly in the flow of work where they spend the majority of their time — Salesforce — with new Salesforce Learning Paths.

A screenshot of new Salesforce Learning Paths showing a Salesforce Opportunity on the left with a pull-out of a related Learning Path on the right highlighting relevant Trailhead modules and resources.

Announcing Salesforce Learning Paths

Salesforce Learning Paths brings the magic of Trailhead directly into Salesforce — powering just-in-time, personalized, relevant learning for your employees.

Without ever leaving Salesforce, your employees are able to read through custom curated content, watch dynamic videos, and earn badges to develop the in-demand skills they need to succeed from anywhere.

And business leaders, managers, and admins can personalize and scale learning across teams to develop the expertise they need to accelerate their digital transformation.

Salesforce Learning Paths empowers Salesforce customers to:

A screenshot of new Salesforce Learning Paths showing a Salesforce Opportunity on the left with a pull-out of a related video from a Trailhead module on the right.
  • Learn directly in Salesforce Surface relevant learning content, in the context of your employees’ work, at the moment they need it most.
  • Curate customized content Personalize learning by page, group, individual, and goals with Trailhead, myTrailhead badges, and additional learning resources inside your Salesforce org.
  • Drive and track engagement Develop expertise and empower stakeholders at your company through gamification, assignments, and leaderboards — tracking their team’s progress in real time.

Grow your company and your employees’ careers

Salesforce Learning Paths is currently in Beta and will be free and Generally Available (GA) with the Salesforce Summer Release for Salesforce customers.

myTrailhead customers will be able to bring in their own custom myTrailhead badges, making it even easier to onboard sales reps and service agents consistently and skill up employees on your new processes and products quickly.

In this latest release, we’re excited to bring you important features helping you reimagine workplace learning, including:

A screenshot of the new Salesforce Learning Home where employees can view their assignments and progress as they build out their skills and expertise.
  • Learning Home: A central learning home in Salesforce for employees to view their assignments and progress as they build out their skills and expertise.
  • Assignments: Personalized learning by role, team, or for the entire organization with due dates — empowers leaders to surface important concepts, track completion, and drive engagement.
  • Custom content: Makes it possible to surface external learning resources, including videos, PDFs, and slide decks, in addition to Trailhead and myTrailhead badges in Salesforce.

Start learning in the flow of work

Head over to the Salesforce Newsroom to learn more about Salesforce Learning Paths.

Now available in Beta, we’re excited for Salesforce Learning Paths to empower your employees with the general availability of the Salesforce Summer ’21 Release.

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Heather Conklin
The Trailblazer

GM of Trailhead at Salesforce, creator & leader of our Associate Product Manager program, passionate about courageous leadership and helping others succeed