The year at Trainline in numbers 2016

Haran Rasalingam
Trainline’s Blog
Published in
4 min readDec 29, 2016
trainline-in-numbers

2016 has been a very busy year at Trainline as we have been growing at a rapid pace. This means our tech team has had to work hard to scale effectively and cope with the sheer demand.

New product teams have been springing up all through the year, while older teams have grown and been split into sub-teams to maintain the essential agility of small teams. With such growth, we have needed to ensure our processes were in good shape to manage the increased complexity that this brings.

Here are a few fascinating stats which tell a short story of the year at Trainline …

4 million

The number of journey searches per day on our mobile apps

journey-search

100%

The percentage completion of our AWS migration — a huge milestone for us!

cloud

Zero

The number of servers we have now in the old data centre, post AWS migration, hurray!

empty-server-rack-cabinet

12,000

Daily reviews on BusyBot — our wonderful tool which helps our customers avoid crowded carriages

busy-bot-app

265

The number of new starters this year — since there are only 260 week days in a year, that’s more than 1 a day!

welcome

43,700

The number of UK orders per day via mobile apps and mobile web

book-tickets-now

28%

The win rate from our first dedicated MVT team which has launched 78 MVTs to date

multivariate-test

187

The highest number of successful deployments in one week. This was the year when Continuous Delivery became the norm after the previous year’s remediation efforts.

deployments

11,559

The number of support tickets processed by our IT support team [wipe away the beads of sweat]

it-support

3-fold

A particularly successful reduction in AWS operational costs by one of our teams, from $60k per month to $20k!!!

reducing-cloud-costs

1 month

The age of our newest Scrum team. We have a healthy birth rate for cross-functional agile teams right now!

stalk

165,000

2016 was the year we expanded into selling coach tickets with 165,000 journey searches per day

coach

10 million

The number of messages handled per day by our Data Science team’s Data Gateway

data

6

The version of Visual Basic (yes, Visual Basic) that was decommissioned on a very legacy corner of one of our applications! Look out for this next time you’re at the Natural History Museum, otherwise wait for the Steven Spielberg blockbuster …

legacy-code

55%

Percentage uptake on etickets, where available. This is now our most popular delivery method!

eticket

6 months

The timeframe to move from our old Farringdon office to Holborn, infrastructure and all!

london

28

Posts on our engineering blog — we hope you’ve enjoyed them! See you in 2017!

SONY DSC

--

--