Customer profile

Our target audience is divided in two different segments: business people and travelers.

Our service is mostly oriented on business people age from 25 to 45.It is said that 51% of all foreigners visiting Paris are people who went here on a business trip. As the purpose of our service is to provide newcomers with qualified translators we try to make sure that chosen translator has enough of experience in business in order to make the correct translation.

Second group of people are travelers age from 20 to 45, who travel alone or in a small companies of three people maximum. In order to make sure that translator does the job in a best way , we work only with the small groups or one to one. It helps the translator to interact with every person and make sure that needs of every customer are satisfied.

In order to make sure that our customer will use our service again we are going to create a special mailing system. It will help us to stay in touch with our customers and let them now that they are valuable for us. Also they will be provided with number of benefits like system of bonuses, which could be transferred into a discount.

As our customers are important to us we will make sure to satisfy them with our service and give them unforgettable memories.