Axway AMPLIFY API Management: case studies — energy/utility

RTE, NOV and ENGIE are three well-known companies in the energy sector that have decided to use the Axway AMPLIFY API management tool. Flexibility in the way digital transformation is carried out, on-premises and in the cloud integration and improvement of operational efficiency — these are the key threads that appear in the case studies we present.

Axway AMPLIFY API Management Platform — case studies: energy/utility

By way of introduction

In recent years, decreasing oil prices, slowing economic growth and intensifying geopolitical risk have put considerable pressure on lowering margins across the oil and gas sector. To compete effectively in this challenging environment, energy companies strive both to improve operational efficiency and to create new revenue streams that help maintain profitability. An API management tool, which is Axway AMPLIFY API Management platform, for many organizations becomes a response to the digital challenges they face.

Below we present three case studies of the use of AMPLIFY:

  1. RTE
  2. NOV
  3. ENGIE

We also encourage you to check out the rest of the recently published benefit stories of this tool:

RTE — case study Axway AMPLIFY API Management Platform

Europe’s largest electricity transmission operator improves customer relations with self-service access, processing 340 million API connections annually

A few words about the company

Réseau de Transport d’Électricité, known as RTE, is a French power transmission operator with an impressive infrastructure of over 105,000 km of high and ultra-high voltage lines covering the whole of France and 50 connections to neighboring European countries. Operating in the energy sector for over 20 years, it is famous for its experience and operational efficiency.

Why did this electricity transmission operator choose the Axway AMPLIFY API management tool?

RTE wanted to disclose its internal data to third parties — both clients and the general public, to which the company is obliged by regulations on access to public information. As recognized by the organization, the Axway AMPLIFY API management tool fulfills this function, while masking the complexity of the IT system and standardizing the offer of services that can be created on the basis of the same template, in formats compliant with current market standards.

The API AMPLIFY platform enables the achievement of these goals — exchange monitoring, usage monitoring, compilation of statistics and information security. Moreover, RTE found it easier to implement an API management platform than to develop an equivalent service within the information system.

The speed of implementation was also important for RTE: it now takes the company only eight weeks to expose the API, while more traditional projects cover a much longer time scale.

Stéphane Ménozzi, API Services Lead at RTE explains: “We released a call for tenders, and Axway satisfied all the technical and functional criteria, including pricing. We have particularly valued the ease and speed with which the Axway solution has been integrated within our information system, with the use of technology standards. Other determining factors were the strategic vision of the software publisher, the very positive feedback from other Axway customers, and the wealth of features available.”

The most important benefits:

  • only 8 weeks to issue the API
  • 1,300 customers with safe API exchange
  • 340 million API calls supported by the AMPLIFY API Management platform

RTE goals

RTE has embarked on an ambitious API-based business transformation project to open up its information system to RTE’s customers and partners. The initiative’s key strategic goals were to improve customer service and meet regulatory requirements for public data disclosure. While improving the quality and real-time data transmission, the organization decided that focusing on API will also modernize its image as an innovative company that focuses on new technologies.

How the whole process looked like from RTE perspective

“Setting up an API management platform fits within our plan to reshape customer relations, alongside a desire to create new services.”, explains Ménozzi.

The first API-based project was initiated at RTE by the sales department who wanted to improve their way of exchanging data with customers. In particular, they wanted to improve the quality and ease of access to data both real time and directly in the source information system. The first service focused on measurement data for industrial customers and manufacturers (eg EDF, Engie), supply companies (Enedis) and local authorities related to the high voltage grid.

“We had previously been using more traditional methods of data exchange, including file transfer, downloads, even emails. The main disadvantage being that these methods were difficult to monitor, with no real way of knowing who had received what file containing what data. The systems were inconvenient for customers, presented with a multitude of different portals, and the data was not accessible in real time.”, recalls Ménozzi.

“Our customers were accessing the data straight from the meters using modems over the telephone network. With this network due to be phased out, it was decided that the meters should instead be integrated within RTE’s Ethernet network. But as owners of this metering data, we still needed to provide customers with easy access to it. This was the primary reason for setting up an API-based service. We also needed the ability to monitor the different interchanges between RTE and our customers.”

Importantly, RTE significantly expanded the initial API design, opening up services to the general public as well. This happened in line with the government’s public service requirements in the context of open data policy.

“We are therefore opening up the use of our data to a much larger ecosystem that includes academics, students, media, and businesses that analyze our data. The aim was also to modernize RTE’s image and to show that we are an innovative company that is well placed to offer new services to our customers.”

As RTE emphasizes, the AMPLIFY API Management solution provides easier access to back-office data and combines this data with the front-office. It is used to expedite data usage by exposing services externally.

“We have around 1300 companies referenced on our API management platform, and 300 of these have created accounts on the data portal. Since the opening the data portal, which allows RTE customers and the general public to create accounts and subscribe to APIs, our audience has continued to grow. We have over 3300 accounts, with 860 public users consuming the APIs, which represents around 300 million calls per year for the public data and 40 million calls for the private data. We offer around 100 different (data) resources with 40 APIs.”

Link to the case study on the Axway website: HERE

NOV Inc. — case study Axway AMPLIFY API Management Platform

A global supplier of energy equipment is accelerating on-demand delivery by launching additional services for customers

A few words about the company

NOV Inc. is a leading global supplier of equipment and components used in oil and gas drilling and production operations and in oil services to the oil and gas industry. Operating in a demanding market, it is used to intense commercial pressure as it balances expansion, cost and opportunity. The organization has been operating in the USA for over 150 years and is recognized as a pioneer of innovations that enable customers to safely generate large amounts of energy while minimizing the negative impact on the environment.

Why did this organization choose the Axway AMPLIFY API management tool?

NOV recognized that in order to introduce new IoT-enabled maintenance services, the company must first consolidate its business systems to simplify operations as well as increase overall efficiency. The transition from legacy applications hosted locally in data centers to modern cloud solutions creates opportunities to provide completely new opportunities, and NOV’s long-term goal was to become a cloud-driven enterprise.

The most important factor in selecting NOV was the high flexibility of the Axway AMPLIFY API Management Platform. As the organization supports a mix of cloud and on-premises systems, a hybrid model was a key requirement.

It was also important for NOV that by implementing a central API management platform in a hybrid cloud, it can build new services in days, not weeks, which in turn translates into cost reduction and faster creation of new revenue streams.

The Axway AMPLIFY API management platform is a secure, central and scalable tool that speeds up the process of building, testing, implementing and managing APIs. It also includes advanced analytical features that allow companies to monitor consumption and maintain a high level of availability.

Moreover, in addition to reducing time-to-market for new services, the API architecture enables NOV to gradually migrate its systems to the cloud in a transparent manner for new data-driven services.

The most important benefits:

  • New opportunities to generate business revenues by highlighting potential up- and cross-selling opportunities
  • Critical business services are online 24/7
  • 90% reduction in API time to market for new services

NOV goals

The key idea of ​​NOV was to create a new source of value for customers while increasing operational efficiency. One of the projects was, among others, providing customers with real-time data from drilling equipment so that they can perform maintenance work before any of the components fails. Breaks in business continuity are extremely costly in this sector. Therefore, NOV wanted to launch new products more efficiently.

Cost reduction was also important. This is why the company’s digital transformation plan was based on building next-generation data-driven cloud solutions.

How the whole process looked like from NOV perspective

Manoj Kona, Middleware Director, Corporate at NOV Inc., explains: “Our business has grown significantly through acquisition, and we run hundreds of separate business systems. In addition to making it difficult for different parts of the organization to collaborate, this environment required ongoing investment in management and maintenance, and significantly limited our innovation capabilities.”

“In the past, we delivered APIs through a single, central team in our corporate headquarters, which presented a number of challenges,” comments Kona. “Because our developers lacked a central place to share their work, there was no convenient way to check if a component had been built already. This led to significant duplication of effort, and the average time required to build and deploy an API into production was up to four weeks.”

“Adopting an API-driven platform approach meant that API volumes were set to grow dramatically, and we knew that pushing our services through a single team would become a major bottleneck. To solve the challenge, we looked for a new way of working.”

The company has determined that API-based services have the potential to streamline the transition to the cloud. The APIs will enable the provision of the necessary functionalities for IoT and other Industry 4.0 development projects without the cost and business disruptions associated with converting hundreds of legacy systems to cloud-native applications. The Axway AMPLIFY API management tool, on the other hand, allowed the company to leave its core systems almost untouched by enabling hybrid on-premises and in the cloud integration.

“Our APIs are an integral part of our digital transformation strategy, and we wanted a trusted partner that would meet our long-term operational needs,” explains Kona. “We narrowed down a list of more than 45 different vendors to a shortlist of just three industry leaders. Of those companies, we felt that Axway offered the optimal package of software, services, and support to meet our needs”

“One of the areas that Axway really stood out from the crowd was flexibility. We currently operate a mixture of cloud and on-premises systems, which meant that a hybrid model was a key requirement. The Amplify platform was the only solution in our shortlist that offered the same rich functionality on-premises and in our Azure and AWS cloud environments.”

Working with the Axway team, NOV integrated AMPLIFY in a hybrid cloud configuration. Implemented to ensure high availability, the solution can automatically redirect API traffic in the event of unplanned failures in the NOV cloud and on-premises data centers, ensuring 24/7 online availability of critical business services.

Our engagement with Axway was one of the best experiences I’ve had on an implementation project in more than 22 years in the IT industry,” recalls Kona. “The technical depth and breadth of the Axway team truly impressed us, and they went above and beyond to help us complete the work on time and without disruption to the business.”

Link to the case study on the Axway website: HERE

ENGIE — case study Axway AMPLIFY API Management Platform

The energy company is accelerating the development of new data-driven services

A few words about the company

ENGIE is a French multinational energy company based in La Défense, Courbevoie, operating in the energy transformation, electricity generation and distribution, natural gas, nuclear, renewable energy and oil industries. It is currently the third largest gas supplier in Europe and the largest independent supplier of electricity in the world. ENGIE group customers are more and more willing to switch to emission-free energy from renewable sources.

Why did this energy company choose Axway AMPLIFY API management tool?

ENGIE Group was looking for a solution that would help them safely exchange data with internal and external customers. Their choice fell on the Axway tool due to the high reliability of the supplier and professionalism. Equally important was the richness of the offer, which allows you to build an API in a standardized way and integrate the group’s existing APIs.

ENGIE recognized that the AMPLIFY platform would ensure full security and privacy of open APIs, which was a high priority for the Group. Both Axway and AWS have many recognized certifications of compliance and adhere to privacy laws around the world.

The company appreciates that by using the API it can provide “building blocks” of certain functionalities that customers can easily install in their own solutions using Axway AMPLIFY. In this way, both parties have much more flexibility: they can refine fundamental functionalities without breaking the application, and integrate other elements into their solution without having to ask for any changes to the source.

API Management at AWS gives ENGIE a comprehensive, cost-effective, flexible and secure environment that can be scaled up or down as needed. The company can now accelerate the development of data-driven services and enable it to collaborate faster and more securely with external partners.

The most important benefits:

  • 60% reduction in data requests with increased access to information
  • Improved performance of 26 business units
  • Increased standardization

ENGIE goals

Centralize as much internal and external data as possible and share it flexibly, efficiently and safely with both internal and external teams — these are the main goals of ENGIE. The organization felt that this process was essential for future innovations.

How the whole process looked from ENGIE’s perspective

ENGIE has started transforming its business into a model that takes into account the need for renewable energy and zero-emission energy as an “energy-as-a-service” solution.

This is how ENGIE Common API initiative was born with the aim of creating a main portal where you can publish documentation for all APIs in all business units and involve business users. This portal is intended to facilitate the input of external data and its further sharing.

Gérard Guinamand, Chief Data Officer, ENGIE, says: “Data must become a shared asset so we can maximize its business value. Our Common Data Hub enables us to gather, store, and enrich the group’s data, which we then need to share as widely as possible. This challenge inspired us to become an API-first, data-driven enterprise.”

“We have many clients who are hungry for data services to help them achieve their zero-carbon transformation, not only at the level of their energy consumption but also by modifying the way they use

energy and their technologies, by gaining the ability to generate electricity for themselves, and by connecting intelligently to the grid so that they can sell or buy energy. We’ve recently signed a 50-year contract with Ohio State University which depends in large part on the ability to share data — a great example of how innovative services have been made possible by our API-first strategy.”

The key goal for ENGIE has therefore become to provide the entire group with new API management capabilities without changing the existing APIs or convincing individual business units to resign from preferred tools.

“We selected Axway as an international vendor with credibility and professionalism in the API domain,” says Guinamand. “The other decisive element was the richness of Axway’s offer, providing both a standard way to build APIs in the future and an open platform for integrating existing APIs.”

AMPLIFY API Management now serves ENGIE as the new AWS cloud API management platform. Additionally, Axway consultants work with their ENGIE counterparts to improve the Common API portal and optimize Continuous Integration and Continuous Development (CI / CD) practices.

API metrics in the Common API Portal allow individual ENGIE business units to view the usage of individual applications. As the organization prepares to monetize its APIs — initially for an internal chargeback and later to sell services externally — business units use them extensively to understand future costs and opportunities.

“The business is also very interested in seeing failure and error rates, so that they can address any instances of poor user experience,” adds Renaud Ribal, Operational Director at Ineo Tinea — ENGIE’s IT and automation division.

The introduction of API Management and the Common API portal has already had a significant impact on cost savings and increased standardization of work practices. One of the main successful projects is the Weather Standard Solution API, which centralizes access to meteorological data, helping ENGIE to develop new algorithms for forecasting energy consumption and generation.

“As we ramp up the API-zation of our business in the coming years, we’re very happy with the quality and reliability of our cloud-based Axway services. Our KPIs enable us to see what is being used and how, and

to keep improving our API practices while adhering to the security and quality standards of the group. Ultimately, this is helping us to innovate faster and collaborate with external partners without risk.”, concludes Ribal.

Link to the case study on the Axway website: HERE

How can you access Axway AMPLIFY API Management Platform?

If digital transformation and driving innovation through APIs are the current goals of your company, contact us, Transparent Data. As an official Axway technological partner, we are responsible for selling the solution on the Polish market and we assist in its implementation.

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