Product design teams and the dreaded JIRA email

Chris Meeks
Trino_us
Published in
3 min readOct 9, 2018

All product designers in medium-to-large companies know the drill. We get an email about a task that’s been assigned to us. There’s a ticket number that looks like “DEV-11002”, which tells us nothing about the task itself.

We open up the task and see a plethora of add-ons built by engineers for engineers. Navigating those optional fields is a nightmare. Once we’ve completed our design work for the task, we add an image to the ticket, assign it to a design lead for review and move on to the next one in the queue.

Now the design lead gets a cryptic email and has to go through the process all over again. If they want to review the design in Jira, they’re out of luck. The app preview gets the resolution wrong. So they have to download the image and hope Preview is behaving itself today.

Design teams are maturing and so should their task-management tools

A renaissance of design tools has brought a foundational shift in the industry. Figma, Sketch, Framer, and Abstract are just the tip of the iceberg. Designers are building system-thinking into their teams. Pages are a thing of the past. Now, designers are considering states, viewports, interactions, and animations as fluid components in an organic user experience.

But, for some reason, design teams are still forced to track their work in software built for engineering teams and project managers.

Introducing Trino — Task management built by designers for design teams

We’re flipping the script on old task-management software. Design teams don’t need bloated software that takes forever to load and is a nightmare to navigate. Design teams want to efficiently assign work, build automated processes into each task, keep track of timelines, understand who is doing what, and have a beautiful canvas for reviewing work and providing feedback.

Project Detail Screen — Quickly add Tasks, Designs, or Comments

Projects

In design teams, a project can take many different forms. If you’re a design studio you might use projects for different clients. As an in-house design team, projects likely represent different efforts across the team.

Within a project, you can easily add comments, tasks, or designs at any point. The ability to add and review design work is one of the key differentiators between Trino and other task managers.

Processes — Create processes to fit your team’s workflow

Processes

In a real design team, different kinds of tasks should follow different processes. Designer interviews have a process. Component designs have a process. UX research has a process. In Trino, you can set up automated processes for your team to leverage.

Every time a user chooses a process for a task, the steps are automatically added for them. In practice, this becomes a huge time saver.

Designs — View and critique design work by team member or project

Designs

In Trino, viewing the real design work isn’t an afterthought. We spent a long time honing the design viewer to give designers a beautiful canvas to evaluate the work.

Designs can be attached to anything in Trino, or simply posted by themselves. Design managers love tracking designs across their team. They can view a stream of everyone’s work or filter down to an individual designer.

Get started for free

Trino is totally free for your team’s first user. Create your own processes and track your own work for as long as you need to, on us.

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