All About Complete KYC Compliance

If the current True Balance Wallet Limit doesn’t seem enough to you for making Recharges and Bill Payments, here comes a way to extend the limit. Yes, True Balance has come up with yet another exciting feature of Complete KYC Compliance. With this addition, you would not only be able to increase your wallet limit but also be able to transfer/receive money and spend more.

Benefits of Complete KYC Compliance

1) Expand your Wallet Limit

2) Transfer/Receive Wallet Money

3) Spend unlimited on Recharges, Bill payments and Gift Cards

Below are the steps which will guide you in upgrading your wallet. By upgrading your wallet, with complete KYC, you will be able to enjoy the above mentioned benefits from wallet.

Step 1- Enter the Wallet Page

Step 2- Tap on Complete KYC Banner & choose KYC Compliant option

Step 3- Select your location and Accept the terms and conditions

Step 4- Tap on Request

Step 5- Now take a picture of your Pan Card along with one of the following official documents

- Passport

- Driving License

- Job Card (issues by NREGA)

- Voter ID

And mail it to

Once your request is confirmed, KYC agent will reach out to you and help you in completing your KYC.

Kindly Note:

- Services are available at selected locations only

- Request can be declined if you send any unidentifiable image

- For completing KYC compliance, you need to agree with Terms and Conditions.

Hope this write-up will prove to be helpful for you. You can always give us your suggestions/feedback so that we can further improve. To know more about KYC Compliance, please check our Youtube Video.

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