Truepill Insights
Published in

Truepill Insights

The Future of Metabolic Health Is Here

From rethinking health and wellness to potential advancements in diabetes care, innovation across the continuous glucose monitoring space is the next big thing you need to know

Why Metabolic Health Matters

Metabolic health is one of the most important — -yet unknown — -indicators of overall well-being. It regulates your sleep, appetite and energy levels. It enables you to truly understand how your body processes food and the impact of diet on your health. No two people are the same and there is no magic bullet when it comes to diet. Continuous glucose monitoring (CGM) and a focus on metabolic health take the guesswork out of healthy eating and can help you unlock a successful wellness strategy.

Meanwhile, metabolic dysfunction undermines quality of life across the board, with social, physical and financial implications. For example, it’s no secret that increased blood pressure, abnormal cholesterol and larger waist sizes are directly related to a person’s risk for developing diabetes. What many people don’t realize is the role CGM and metabolic health can play in mitigating these risk factors, in addition to helping those with diabetes manage their day-to-day health.

The truth is, only 12% of all Americans are actually metabolically healthy. But to truly understand and impact your metabolic health, you need insights and recommendations at the individual level.

Enter Levels

Health and wellness have never been hotter topics — from exercise trends to sleep apps to Keto, Paleo and beyond. An estimated 45 million Americans go on a diet each year, but without an understanding of their metabolic health, most people are flying blind and likely not achieving the weight management and overall improved health they desire. Levels is looking to change that by making metabolic health a household name.

Not intended for chronic condition management, Level is focused squarely on metabolic health and wellness. Whether you’re tuning your diet, optimizing your exercise or just trying to stay healthy, Levels wants you to think about metabolic health as the cornerstone of any health and wellness plan. By unlocking personalized metabolic data in real-time, they empower users with the information and guidance needed to make deeply informed decisions about their diet and overall health.

With founders from top tech and science organizations, including SpaceX, Google and Stanford, Levels is redefining how people think about (and track) their glucose levels. The software they’ve built provides users with access to detailed, individual-level data. Best of all, the insights are actionable. Users can track their data via daily, weekly and monthly reports to make long-term, systemic changes to how they approach personal health and wellness.

What it means to be truly metabolically healthy has long been an unanswered question. One can look fit on the outside, but their metabolic data might paint a very different picture. Levels aims to demystify metabolic health, making access to real-time metabolic health data akin to getting your heart rate or daily steps on your Fitbit or Apple Watch.

“Metabolic health is personalized, where people are able to see exactly how their body responds to different foods and activities,” said Co-Founder, Andrew Connor. “To make the most out of our metabolic health, we need to move past a one-size-fits-all structure to life and diet.”

Technology within the CGM space continues to get increasingly accurate, less cumbersome, and more user-friendly. Based on the innovation coming from Levels and others in the space, metabolic health is poised to be one of the next big frontiers in health.

Defining The Future of Personal Healthcare

The widespread, accelerated adaptation of telemedicine has enabled the healthcare landscape to evolve faster than ever before. Digital health funding shattered records with $6.3B in 1st half of 2020 alone. Leveraging technology, personal data and patient-centric experiences, startups are moving at record speed, developing game-changing solutions with implications far beyond their immediate use.

While Levels’ focus is solely on the metabolic health and wellness market, we see a world in which the type of data and real-time insights their product provides could inspire ripple effects across the wider glucose monitoring space, impacting the prevention and treatment of an array of chronic conditions.

The most notable example is diabetes. 1.5 million Americans are diagnosed with diabetes every year, and as of 2015, 88 million Americans age 18 and older had developed prediabetes. While diabetics have been monitoring blood sugar levels for decades, this kind of rapid feedback cycle combined with longitudinal data has never existed before.

Beyond diabetes, metabolic health can impact a host of common chronic conditions. 95 million U.S. adults age 20 or older have borderline to high cholesterol. More than 100 million Americans have high blood pressure. The U.S. obesity rate now tops 40% and cardiovascular diseases affect nearly half of American adults. Imagine a world in which metabolic health becomes an integrated part of how we think about healthy living. To chip away at these staggering statistics by empowering people to manage their metabolic health…the potential impact is massive.

Truepill Partnership

At Truepill, we’re inspired by the innovation occurring throughout the healthcare ecosystem. Our goal is to provide groundbreaking companies, like Levels, the foundation they need to build and scale their business. Through our API-connected healthcare infrastructure, we empower our partners to raise the bar and redefine healthcare.

Whether an early-stage startup or an established player, there are countless hurdles to clear when it comes to pharmacy and telehealth. The ability to leverage Truepill’s products and services means our partners can move faster and keep their focus on what matters — innovation and growth.


Since CGMs require a valid prescription, Levels first tapped Truepill to power their white-label Rx fulfillment. Virtually overnight, Levels had a compliant pathway to get CGM’s in the hands of their users and a way to track these deliveries via real-time API callbacks. As a technology company, it was important to Levels to find a pharmacy partner that spoke their language and could scale as their own operation grew. By effectively outsourcing fulfillment, they could focus their efforts on their core business (software), not getting hardware out the door.


Levels was also one of the first partners to utilize Truepill’s new Telehealth EMR. Designed specifically for telemedicine use, we reimagined the EMR experience to focus only on the elements relevant to a virtual care visit — streamlining the prescribers’ workflow and helping them more efficiently review open consultations. By tapping into Truepill’s EMR, Levels was able to accelerate their timeline and focus on building their product instead of backend infrastructure.

As Levels continues to experience incredible consumer demand, Truepill’s Telehealth Network also plays an impactful role in expanding their growth capacity. Truepill’s nationwide provider network enables scalability, lower operational costs, and facilitates easier management of new member onboarding. Using the Truepill Telehealth Network, in conjunction with Truepill’s Telehealth EMR, means optimized workflows and increased capacity. The result? Physician consultations doubled in volume within the first full month of launching.

A Fully Integrated Experience

From pharmacy fulfillment to telehealth consultations, Levels leverages Truepill’s comprehensive suite of tech-forward solutions to create a smooth, end-to-end experience for members. Starting with a telehealth consult request, a low-touch series of product-driven events trigger an asynchronous visit and, if approved by the physician, a prescription is written and routed directly to the Truepill pharmacy located closest to the member to be verified, packed, and shipped. Truepill’s status callbacks further enhance the experience by providing real-time order visibility. As Levels continues to grow their operations and core offerings, Truepill optimizes each step of the member journey to facilitate scale while maintaining a seamless consumer experience. This unparalleled level of convenience and transparency is what makes partnering with Truepill unique.

Looking Ahead

As we look at what Levels has accomplished and the traction they continue to garner (you’ll need to join their waitlist to try it for yourself), we’re proud that Truepill has been able to serve as an anchor for their business.

We’re excited by the groundbreaking new products and rapid innovation happening across healthcare at large. There has never been a more exciting time to be in this industry, and we’re just scratching the surface of what’s possible.

In a time where healthcare is quickly redefining the patient experience, we can’t wait to see what you and your team build.



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store



Truepill is transforming consumer healthcare by bringing innovative experiences to consumers worldwide.