Design / UX: Customer Delight — The True Meaning (It’s not cool animations)

Jamal Nichols
Feb 26, 2019 · 5 min read

Video version of this article:
https://www.youtube.com/watch?v=k8f645xVO34

The term “Customer Delight” is being thrown around a lot lately. The little apps you’re making are to be “usable, useful, beautiful and delightful” or some crap like that. But what does delight even mean?