Nick FrancisinStartup GrindWhat We’ve Learned Building a Remote CultureOne of the best decisions we’ve made at Help Scout is to build a remote culture.Aug 13, 20183Aug 13, 20183
Nick FrancisinThe StartupHow to Position a Business in a Crowded MarketWhen we founded Help Scout more than seven years ago, we did so not because there was a lack of good customer service products in the…Aug 12, 2018Aug 12, 2018
Nick FrancisThank you BostonOn March 15, 2011, I moved to Boston with my co-founders. Thus began a ride that we’ll never forget, full of opportunities and experiences…Jul 31, 20178Jul 31, 20178
Nick FrancisHelp Scout has raised $6mMy favorite thing about being an entrepreneur is being stretched beyond my comfort zone on a daily basis. Today is hardly any different, as…Mar 18, 2015Mar 18, 2015