Chris McGrathinChatbots LifeWhy we dropped the Microsoft Bot Framework and became Rasa consultantsWe switched to the Rasa platform so that our chatbots can run privately, on any infrastructure, and to gain contextual understandingOct 17, 20192Oct 17, 20192
Chris McGrathinChatbots MagazineChatbot Case Study: Event Bot for Intranet Now ConferenceLearn how the Intranet Now conference used an event bot to connect with their attendeesJul 11, 2018Jul 11, 2018
Chris McGrathinChatbots MagazineWhen a chatbot is better than an intranet - and when it's not7 scenarios where chatbots beat intranets, plus 4 scenarios where intranets beat chatbotsJun 21, 20183Jun 21, 20183
Chris McGrathinChatbots MagazineChatbot Case Study: Bupa, an International Healthcare CompanyBupa used an employee chatbot to support employees through the relocation of their London offices. It’s delivered via Skype for BusinessFeb 13, 2018Feb 13, 2018
Chris McGrathinChatbots MagazineChatbots succeed because users’ computer skills are worse than you thinkOnly 5% of users have strong computer skills, but organizations continue to deploy byzantine software applications. Chatbots to the rescueNov 30, 2017Nov 30, 2017
Chris McGrathinChatbots MagazineWhy a slow-growing pilot is vital for chatbot successA small team can’t possibly anticipate all the questions a person could potentially ask the botOct 12, 2017Oct 12, 2017
Chris McGrathinChatbots MagazineThese are the first 3 steps to buying an enterprise chatbotIf you want to implement an enterprise chatbot, where do you start? Here are the first 3 steps.Sep 26, 2017Sep 26, 2017
Chris McGrathinChatbots MagazineChatbot Vocabulary: 10 Chatbot Terms You Need to KnowLike any technical field, a shared vocabulary makes it easier to communicate efficiently. Here are 10 useful chatbot terms.Aug 1, 20173Aug 1, 20173
Chris McGrathinChatbots MagazineWhy No One Is Using ChatbotsThere’s this story about the old man who invented chess. I’m sure I have it all wrong. But it’s still a good story.Jun 9, 20174Jun 9, 20174
Chris McGrathinChatbots MagazineHow to Create a CNN-type News Chatbot for Your Organization8 steps from Tangowork’s product manager for creating your own news chatbot.May 8, 20171May 8, 20171