Michael SchultzHow I lost (a lot of) money using KLM's refund request formBad form design can be costly for the user - so it was for me. KLM's refund request process is so bad that it needs a redesign asap.May 26, 20185May 26, 20185
Michael Schultz10 Things you should avoid being a freelance design starterYou just started to work as a design freelancer? Here are some crucial mistakes I made and learnt from.Sep 11, 201712Sep 11, 201712
Michael SchultzinEpic FreelancingHow to Work with Skills You Don’t Have (Yet)Collaboration is your freelance kickstarter.Feb 28, 2017Feb 28, 2017