Misha KrunicMastering Content Creation for Every Step of the eCommerce Customer JourneyCreating content is no longer just an extra task on your to-do list — it’s essential. However, if you’re only putting out random content…3d ago
Linda yadroudjinBootcampCustomer Journey MappingA journey map is a visualization of the process that a person goes through in order to accomplish a goal. (nngroup)Oct 9Oct 9
Pauline VolovikHow to Optimize Customer Journey with “Pirate” Funnel AAARRR (A3R3)Why are pirates great marketers?Apr 9Apr 9
Misha KrunicMastering Content Creation for Every Step of the eCommerce Customer JourneyCreating content is no longer just an extra task on your to-do list — it’s essential. However, if you’re only putting out random content…3d ago
Linda yadroudjinBootcampCustomer Journey MappingA journey map is a visualization of the process that a person goes through in order to accomplish a goal. (nngroup)Oct 9
Pauline VolovikHow to Optimize Customer Journey with “Pirate” Funnel AAARRR (A3R3)Why are pirates great marketers?Apr 9
Kola WaleWhen to Use Service Design Blueprints and When to Opt for Customer Journey MapsNavigating the Use of Service Design Blueprints and Customer Journey MapsFeb 15
Mark Bridges30 Case Studies Exploring Customer Journey DesignIn this article, we’ve compiled a collection of 30 case studies on Customer Journey Design. Discover how various organizations are mapping…Oct 2
Razi ChaudhryJourney management platform in digital transformation explainedA Journey management platform that supports a connected and personalized customer experience delivered seamlessly across all touchpoints…Jan 8, 20231