It goes without saying that these are unchartered times for us all. Despite the current challenges we are very conscious that this is something that we will all get through eventually and so, unlike many businesses, we are still currently hiring. However, the landscape is changing around us on a daily basis and nobody quite knows what the future holds apart from perhaps more and more Zoom parties!
Being in the middle of a national crisis certainly focuses the mind and we as a company have responded very quickly to the national developments as they have taken place. Being a Tech company has allowed us to adapt quickly and within days we had the whole workforce working from home with relatively little disruption.
From a recruitment perspective even before the lock-down we had started giving candidates the option of doing video calls instead of having to come into the office. If they chose to come into the office then we took the social pressure away from both the candidate and the interviewer by organising the interviews offsite and suggesting a no handshake policy. A positive candidate experience is everything to us so the last thing we want our candidates to fret about is whether to shake someone’s hand or not before the interview starts. Once the lock-down was made official, we were in a position to move all interviews over to Microsoft Teams as we had the technology in place already. There have one or two teething problems, one candidate had the unfortunate case of his Wi-Fi connection being completely down just before the interview started, but for the most part the technology has been great and candidates and hiring managers have been able to connect effectively.
To a certain extent there is always a degree of “leaping into the dark” with any recruitment process and not being able to meet candidates face to face is something that is usually only reserved for international hires, and even in these cases an effort would usually be made to fly the candidate over to the head office to ensure that the face to face meeting happens. However, despite this, we are glad to share that we have made several hires during the lock-down period which is a testament to the candidate’s willingness to join our team and also to our ability to adapt to current times.
From a People or HR perspective there have been even more things to consider such as the danger of people feeling isolated and these are discussed in another blog post. Understandably, mental well-being is something that has become a hot topic more than ever. We have found that by having tech applications like Slack and specifically a #wfh_life Slack channel this has certainly helped with feeling connected. I have to admit I wasn’t a big consumer of gifs and memes pre lock-down but the constant stream of funny content has certainly helped to keep everyone’s spirits high!
Will we all go back to pre-lockdown ways of working when we come out on the other side of this pandemic? What will this all mean for the future ways of working up and down the country? No one quite knows at this point, but one thing is for sure, we won’t stop adapting and iterating as we continue to scale up the business.