The UnBlocked Cash Project: Oxfam Pacific scales blockchain solution to revolutionize humanitarian aid

Oxfam UnBlocked Cash
The UnBlocked Cash Stories
5 min readOct 22, 2020
UnBlocked Cash team at registration in Santo, Vanuatu. (Credits: Oxfam in Vanuatu/Arlene Bax)
UnBlocked Cash team at registration in Santo, Vanuatu. (Credits: Oxfam in Vanuatu/Arlene Bax)

A blockchain-based Cash and Voucher Assistance (CVA) solution that enables much faster, less expensive, and more transparent financial aid for relief efforts is being scaled across the world, starting in the Pacific nation of Vanuatu.

A year after its groundbreaking pilot, Oxfam in Vanuatu, together with 17 local and international partners, is scaling its blockchain-based UnBlocked Cash project to distribute cash and voucher assistance to over 35,000 beneficiaries affected by the Category 5 Cyclone Harold and COVID-19. The registration of beneficiaries has been inaugurated on Wednesday in Vanuatu by the High Commissioners of Australia and New Zealand, as both governments are the main donors to the program.

UnBlocked Cash is now serving as a single payment platform to unite partners in the harmonized delivery of cash assistance, enhancing coordination, collective capacity, and ensuring more value for each donor dollar by boosting the local economy. Oxfam is deploying this solution in Papua New Guinea later this year and in the Solomon Islands in 2021, with the Pacific region leading other pilot locations across Oxfam’s global confederation.

The world’s population requiring humanitarian assistance has been growing in recent years due to climate-caused disasters, and the socio-economic impacts of the COVID-19 pandemic have only enlarged the burden on the humanitarian community, who now need to assist more people with the same or fewer resources. Oxfam’s UnBlocked Cash project, powered by Australian fintech Sempo, is set to tackle this challenge by saving costs of distributing aid by up to 75%, reducing delivery times by over 90%, and bringing more transparency and accountability in the process.

All of this is possible thanks to a blend of humanitarian assistance, digital financial inclusion, and locally-led blockchain innovation. The UnBlocked Cash solution consists of the e-voucher “tap-and-pay” cards used by beneficiaries, a smartphone app through which vendors receive the payments, and an online platform where NGOs like Oxfam can monitor transactions remotely and in real-time.

Modernizing aid with blockchain technology

Oxfam team monitoring the UnBlocked Cash registration (Credits: Oxfam in Vanuatu/Arlene Bax)

“We are changing the existing approach of delivering aid through automating and tracking payments using a platform to convene NGOs regardless of their experience with cash transfers”

— says Sandra Uwantege Hart, Oxfam’s Cash & Livelihoods Lead in the Pacific, who designed the project.

“The platform allows for seamless coordination of resources, which in many places, like in Vanuatu, remain untapped. Now we are able to expand our cash assistance capabilities with multiple partners including among others the Vanuatu Red Cross, World Vision, ADRA, Save the Children, and the Government of Vanuatu.”

This is a critical advantage in the Pacific region, where financial infrastructure is limited, and local and international actors are scattered across a highly complex operating environment — home to over 25,000 islands, multiple extreme weather and seismic events, and exposure to some of the most severe impacts of climate change.

Community-driven economic empowerment

Priscilla Tabe, UnBlocked Cash vendor, Sarakata, Santo. (Credits: Oxfam in Vanuatu/Arlene Bax)

“I’m glad to join the program. I think it will benefit local businesses as well as people in the communities because they can choose what they want. It’s very interesting seeing how technology can be used to provide assistance to people at the grassroot level”

Priscilla Tabe, a vendor from Sarakata, Santo.

The UnBlocked Cash project has been designed as a user-centered solution empowering the beneficiary communities and local shops in their economic recovery. This payment delivery system is enabled by the participation of community-level vendors who play a direct role in micro-economic recovery and development. Vendors participating in the program receive android smartphones with a pre-installed Sempo payments app and are trained in basic digital skills. Enrolled households receive e-voucher cards, which are then tapped on vendor phones to complete payment to purchase goods. The unique feature of the Vanuatu program design is a vendor-to-vendor cash-out, where vendors can exchange their digital tokens into a local fiat currency between themselves, or purchase goods from each other without any intermediaries.

This offers greater financial liquidity and ease of exchange that is essential for economic development. In addition, this approach shifts the focus of traditional aid delivery — engaging microbusinesses and the private sector in the relief and recovery process and trusting the supply chains that they have already put in place. Enrolled households and vendors alike are recognized as essential participants who work together to enhance post-disaster recovery.

“We are very pleased to be supporting such an innovative and important program in this time of double disaster with COVID-19 and TC Harold. It is targeting the most vulnerable and at the same time supporting local businesses and the economy”

— H.E. Sarah deZoeten, Australia’s High Commissioner to Vanuatu and H.E. Excellency Jonathan Schwass, New Zealand’s High Commissioner to Vanuatu

Greater transparency of the aid funds

From right: Kalua Salerua (Oxfam in Vanuatu), HE Sarah deZoeten (Australia’s High Commissioner to Vanuatu), HE Jonathan Schwass (New Zealand’s High Commissioner to Vanuatu), Elizabeth Faerua (Oxfam in Vanuatu Country Director), with the UnBlocked Cash beneficiaries. (Credits: Oxfam in Vanuatu/Arlene Bax)

The innovative use of digital currency, in this case, a digitized version of the local currency in the form of a collateralized blockchain token, has introduced the concept of digital financial inclusion and access to Vanuatu, where the majority of the population are unable to access ‘brick and mortar’ banking services. In other iterations of the initiative, the use of stable digital currencies (stablecoins) as a “borderless” digital store of value has also introduced the potential for the institutional donors to fund, and track funds across multi-country programs, with just a single contribution and access to a central analytics dashboard. The platform also has the potential to flexibly integrate direct cash distribution and individual donations, allowing for a more transparent, direct, and participatory model for humanitarian assistance globally.

Earlier this year, Oxfam won a €1M prize from the European Commission to support the development of this humanitarian innovation beyond the Pacific region.

Accelerating humanitarian innovation

UnBlocked Cash vendor, a taxi driver Alroy, accepting the payment (Credits: Oxfam in Vanuatu/Arlene Bax)

As the program scales, Oxfam’s Vanuatu and Pacific teams hope to inspire other local and international organizations globally to explore how the technology can be replicated and applied across a diversity of programs and countries.

If a local team in the remote Pacific Islands can take blockchain, a cutting edge technology this far in the midst of a global pandemic, it begs the question — where else is this possible, and why isn’t it happening?

Follow @UnBlockedCash on social media (Twitter, Instagram, Facebook, Telegram) to get live updates from the field, see how beneficiaries and vendors engage with our solution, and what impact it creates.

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Oxfam UnBlocked Cash
The UnBlocked Cash Stories

Modernizing humanitarian aid with the open-sourced Digital Cash Assistance solution powered by blockchain. Led by Oxfam in the Pacific.