Now Hiring: Head of Community!

Are you Unshackled’s rockstar community lead? Apply today!

What you will do

Community & event management

  • Plan and produce Unshackled Ventures online and offline community engagements with portfolio companies, immigrant operators, key stakeholders, and partners.

This will include:

  • Management of our online community platforms, including Slack and Twitter.
  • Collaboration with the investment team to lead our University Fellows and Roundtable Program.
  • Organizing and designing in-person events, virtual events, webinars, and intimate group meet-ups that facilitate connectivity across our founder, venture and LP communities.
  • Constantly gathering feedback from the community and creating strategy on those insights.

Portfolio Support

  • Identify topics that resonate with the founder community for ongoing touch-points and event based themes and ideas.
  • Support the onboarding of Portfolio Companies into our network; leveraging Unshackled founder resources and active approach to supporting our founders.

Non-Core Responsibilities:

Community Operations

  • Support, manage, and optimize Unshackled no-code tech stack and day-to-day community operations, including Unshackled’s website.
  • Design frameworks to measure and report the ROI/outcomes of community engagements with portfolio companies, key stakeholders, and partners.

Content

  • Develop and execute our content strategy.
  • Manage social media accounts (Twitter, Substack, Medium, Instagram, LinkedIn).
  • Develop and execute a holistic strategy to drive awareness, engagement, and retention across our community of aspiring immigrant entrepreneurs.

Who you are (qualifications)

  • At least 2–5 years of work experience in a relationship driven role with community management/building experience, events and content driven work, sales, business operations, customer experience or managing client-focused programs.
  • Passionate about being a community and customer advocate. You are deeply empathetic and understand why community voices are so important.
  • Excellent relationship-building skills; able to build rapport with a wide variety of personalities; you are a people person who brings a community together; high EQ/Low ego.
  • Clear and effective communicator, both oral and written, with the understanding of how to leverage networks; comfortability with public speaking in virtual and in-person formats.
  • Ability to adapt quickly to a fast-paced environment; Comfortable completing complex tasks and projects with minimal guidance and reacting to situations that require a quick turnaround with appropriate urgency.
  • Experience in event planning, familiarity with virtual event production and platform/tools, digital marketing and/or content creation a plus
  • You’re able to zoom-in and zoom-out with ease: you aren’t afraid to get your hands dirty, but can easily push the team to think about “big picture” strategy.
  • Experienced in launching, leading, and scaling programs in a fast-paced environment.
  • You’re hungry to learn and grow in a fast-paced environment, and want to work in a fund where you can really make a difference.

How We Work (our culture)

  • Curious — Our team has an experimental mindset, an important principle when building something new.
  • Bias towards action — You have that entrepreneurial tenacity with strong execution chops. Each person on the team should feel empowered to take measured risks with strong judgement.
  • Empathetic — It is tough being a founder and an immigrant. It’s important each person on the team can empathize with our community.

Location: Remote or San Francisco, CA

Timeline: Start date Q3, 2021.

Deadline: June 15th, 2021 with interviewing occuring on a rolling basis.

How to Apply: We will ask of your resume and 2 writing samples. Apply here.

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Unshackled Ventures

Unshackled Ventures

An early stage venture fund for immigrant-founded startups