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From Data Moats to Context Kings: A Founder’s View on How GenAI is Reshaping Customer Relationships
From Data Moats to Context Kings: A Founder’s View on How GenAI is Reshaping Customer Relationships
Imagine a world where AI is as ubiquitous and transformative as the internet — not hard to do because it’s happening now. As we navigate…
Josh Schachter
Jul 25
How all roads led a Gainsight Account Executive to join UpdateAI
How all roads led a Gainsight Account Executive to join UpdateAI
This article was written by Kristie Gaunt, Sr. Account Executive at UpdateAI.
Josh Schachter
Dec 17, 2023
Key Lessons from My Journey Leading a Startup to Its First SOC2 Success
Key Lessons from My Journey Leading a Startup to Its First SOC2 Success
Josh Schachter is the Founder and CEO of UpdateAI. Learn more about UpdateAI’s data privacy and security policies at…
Josh Schachter
Dec 17, 2023
After 15 years of employee onboarding, I was introduced to this game changing technique
After 15 years of employee onboarding, I was introduced to this game changing technique
The Five Essential Steps for Employee Onboarding
Josh Schachter
Dec 22, 2022
Customer Success Leaders: Here’s How to De-Stress Your Team
Customer Success Leaders: Here’s How to De-Stress Your Team
Stress absorption comes at a price. Customer Success Leaders have both the power and the responsibility to help manage stress on their…
Josh Schachter
Apr 27, 2021
4 Ways Customer Success Teams Can Stave Off Burnout for Caregiver Teammates
4 Ways Customer Success Teams Can Stave Off Burnout for Caregiver Teammates
At the core of every great work culture lies respect. I’ve worked with every type of business-from early-stage startups to huge global…
Josh Schachter
Apr 16, 2021
5 Ways Customer Success Leaders Can Empower Parents
5 Ways Customer Success Leaders Can Empower Parents
I’ve been gathering stories from Customer Success Managers as part of my ongoing learning for UpdateAI. One introduction led to another…
Josh Schachter
Apr 12, 2021
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