Urban Company Service Partners’ Monthly Earnings Grow by ~14% yoy | UC Earnings Index H1 CY2024

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Urban Company

5 min readSep 27, 2024

At Urban Company, empowering service professionals through consistent income growth, wealth-creation tools, and livelihood enhancement is at the heart of what we do. We are proud to release the 7th edition of the Urban Company Earnings Index for H1 CY2024, independently audited by J.C. Bhalla & Company.

Key Highlights:

The top 20% service professionals earned an average of INR 42,951 net of commissions and service-related costs
All service partners delivering over 30 services monthly earned an average of INR 34,553, net of commissions, travel expenses, and product costs. This represents a 7.17% increase compared to H1 CY2023.
All partners across the platform made monthly average earnings of INR 26,824, net of all costs, which is 14.52% higher than H1 CY2023.
Top 20% women partners earned an average net income of INR 43,384 per month.
Female Urban Company service partners earn 22% more than male partners for every hour worked, net of all costs.

Urban Company Earnings Index H1 CY2024

All service partners across cohorts have seen a steady increase in their net earnings over CY2023.

Gender Wage Comparison by Hourly Earnings

At Urban Company, we are proud of creating a platform that fosters inclusion and empowers women to succeed and prosper economically. This is visible in the earnings of our female partner fleet vis-a-vis their male counterparts.

Supporting Partner Welfare Through Social Protection

Urban Company goes beyond financial empowerment by voluntarily offering free of cost life, accident, and health insurance to all service partners. In H1 CY2024, over 980 partners have benefited, with insurance claims exceeding INR 3.51+ crores.

In H1 CY24, we facilitated the disbursement of INR 32.16 crores in loans, including personal and service kit loans, to Urban Company service partners through third-party non-banking financial corporations (NBFCs). This initiative plays a critical role in integrating our partners into the formal financial system, helping them avoid debt traps from informal lenders and ensuring greater financial security.

In partnership with the Srinidhi Foundation, we’ve provided financial assistance amounting to ~INR 2.42 Cr to our partners from March 2020 to September 2024, helping them through medical emergencies and bereavement, and offering partners relief from financial stress when they need it.

We have further strengthened our insurance offering by introducing a loss of earnings policy. As a result, partners who are unable to deliver services due to medical reasons can just focus on recuperation without worrying about lost earnings.

Financial Literacy and Security Workshops

We believe in driving long-term financial growth. Through workshops conducted with Knowise Finance Academy, our partners have received over 16,000 hours of financial literacy training, helping them build better financial foundations.

Vijayawada Flood Relief and Restoration Efforts

In response to the recent floods in Vijayawada, Urban Company, in collaboration with the Andhra Pradesh government, Andhra Pradesh State Skill Development Corporation, and National Advisory Council, is actively supporting flood-affected service partners. We are providing INR 10,000 in direct relief, UC credits, and free kit replenishments for damaged equipment to all service partners affected by floods.

Additionally, we’ve onboarded 300 electricians and plumbers to provide essential services in the flood-hit areas, ensuring rapid and reliable support for the community.

Why Service Partners Choose Urban Company | April 2024 Survey Insights

To better understand the experiences of our partners, we collaborated with Aspire Impact Ratings to survey over 8,500 service partners. The results underscore how Urban Company is driving income equality and inclusive growth. Our platform enables partners from diverse backgrounds, regardless of gender, geography, or education level, to earn at comparable rates.

For more details, read our latest ESG India Report for FY2024

Partners’ Success Stories: Testimonials

Read about experiences of our service partners directly from them as they share their journey of upward social mobility and improved earnings after joining Urban Company platform.

Our first short film on History of Plumbing — Flushback

At Urban Company, we recognize the rich history and importance of the essential trades that keep our homes and communities running smoothly. To celebrate this, we created a short film that explores the fascinating evolution and dignity of plumbing, highlighting the expertise of skilled professionals. Flushback takes viewers on a journey through this trade’s history, showcasing our commitment to honoring the trades that are core to Urban Company.

Sounds like fun?
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