Samsung Galaxy Note 7 — A hot dismissal

Alfkjsbflakjshfjk (burning sound). This is probably the last sound your heard coming from the revolutionary Samsung Galaxy Note 7.

Following a substitution program of more than 2 million devices and continuous complaints about a phone barbecue, the South Korean company decided to stop the production of their most recent device — there was even an explosion on an airplane!

And now you may ask — What this has to do with Ürbes?

Well: everything. Smart cities are followed by smart devices, and Samsung as a head-to-head competitor with Apple delivered a bunch of smart devices that helped transform the smart tech market.

With 5,7’’, a 12MP camera, 4GB RAM, Super AMOLED touchscreen and weighting 169g this phablet was meant to be a turn around for 2016, but met its end after 2 months of life.

Was it a step too far for Samsung?

Is this super competitive market creating too many unfinished products?

Will it be dangerous?

Do we have to buy portable fire extinguishers?

It’s true that both Apple and Samsung went crazy lately, launching year after year new and revolutionary products with new and revolutionary software. The problem is most of the time those products come with defects or bugs: who doesn’t remember the incidence with iPhone 4’s wireless problem? Or the bending iPhone 6? These examples show how strong competition can harm user experience and reliability of this type of brands.

Questions:
Should there be an International Quality Institution to prevent these issues to happen? What is the costumer’s role in this wild rollercoaster? Should governments intervene? Fines? Limits?

Wow, so many questions…

Now you have something to think about! And if you keep reading Ürbes, maybe you will find the answers you need.

Nevertheless, Samsung is now moving on and the new Samsung Galaxy S8 will probably be announced in early 2017, hopefully with no fires included, for the sake of humanity.