Just Add Water

USAID Water Team
May 12 · 2 min read

Water metering and billing mobile technology contribute to the journey to self-reliance.

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Photo credit: Benjamin Ilka/USAID

Located in the foothills of the Sierra Madre Mountains, San Rafael Pie de la Cuesta is one of six municipalities in the Western Highlands of Guatemala that benefits from USAID’s work in adapting communications technology to improve public service delivery. USAID’s Nexos Locales project partnered with the Guatemalan Ministry of Finance on an innovative water metering and billing application to provide citizens with a transparent and effective means to pay their water bills.

Prior to USAID’s involvement, San Rafael Pie de la Cuesta was not unlike many other municipalities, where Municipal Water and Sanitation workers must hand write thousands of meter readings in a notebook every month and then enter all the data into a national billing system. This time and resource intensive system means that citizens wait up to five hours in line in just to pay their water bills, often discouraging them from paying at all.

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Image for post
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Photo credit: Benjamin Ilka/USAID

Global Waters

Global Waters tells the story of USAID's water-related…

USAID Water Team

Written by

USAID and its partners improve access to clean water and safe sanitation to create a healthier and more #WaterSecureWorld. For more, visit Globalwaters.org.

Global Waters

Global Waters tells the story of USAID's water-related efforts around the globe, featuring in-depth articles exploring solutions to local as well as global water challenges, opinion pieces by development professionals, and first-hand accounts from stakeholders and beneficiaries.

USAID Water Team

Written by

USAID and its partners improve access to clean water and safe sanitation to create a healthier and more #WaterSecureWorld. For more, visit Globalwaters.org.

Global Waters

Global Waters tells the story of USAID's water-related efforts around the globe, featuring in-depth articles exploring solutions to local as well as global water challenges, opinion pieces by development professionals, and first-hand accounts from stakeholders and beneficiaries.

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