Syllabus: Ethics in UX
A collection of relevant information on the topic of Ethics and UX. What are we missing? Add to this list with your comments.
Codes of Ethics exist in different facets of UX, but we need one we can all follow, regardless of our role in UX.
User Experience Professionals Association UXPA Code of Ethics
Association for Computing Machinery (ACM) Code of Ethics
National Press Photographer’s Association (NPPA) Code of Ethics
DEVELOPING YOUR OWN CODE OF ETHICS
Develop your own code, from UXPA
Things to Consider when developing your own code (bias, culture, etc)
ON THE TOPIC OF PRIVACY
Tristan Harris TED talk: Tech and Manipulation
Nielsen Norman Group: Usability Heuristics for Interface Design
ON THE TOPIC OF SECURITY
Good UX equals great security Josh Ben-David
ON THE TOPIC OF ETHICS
Grindr: Sold to a Chinese company, what does that mean for Privacy and U.S. Military Operations REUTERS
Racial Profiling in AI Paul Mozur, New York Times
UX and Dark Patterns Michael J. Fordham
UX AND DESIGN ETHICS
Ethical Design in UX Attila Somos
A Normative Design Scheme Ethics For Designers
The Role of Writing in Design Ethics Andrea Dugray
BOOKS
- Alone Together: Sherry Turkle
- Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It, Mike Monterio
- The Design of Everyday Things: Donald Norman. This is one of those books every designer will tell you to read…and that’s because you should read it!
- About Face: The Essentials of Interaction Design, Alan Cooper. Essentials of Interaction Design — Alan Cooper, 2014. It’s tough to overstate the role of personas in the evolution of user-centered design.
- The Elements of User Experience: User-Centered Design for the Web and Beyond, Jesse James Garrett
- The User Experience Team of One: A Research and Design Survival Guide, Leah Buley
- Manage Your Day-to-Day: Build Your Routine, Find Your Focus, and Sharpen Your Creative Mind, Jocelyn K. Glei, 99u
- A Practical Guide to Information Architecture, Donna Spencer
- Designing Together: The collaboration and conflict management handbook for creative professionals, Dan M. Brown
- Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences, Stephen Anderson
- 100 Things Every Designer Needs to Know About People, Susan Weinschenk
- Lean UX: Applying Lean Principles to Improve User Experience, Jeff Gothelf and Josh Seiden
- Don’t Make Me Think — Steve Krug, 2000, and Don’t Make Me Think Revisited, 2014 The original Don’t Make Me Think is an excellent introduction to the best practices of user-centered interface design.
- Thinking Fast and Slow — Daniel Kahneman, 2013. If you found Don’t Make Me Think (or the blurb above) fascinating, check out this one for a more in-depth understanding of the psychology of decision making and information processing.
- User Experience Team of One — Leah Buley, 2013. This book is a must-read, especially for newer designers. A common challenge for new and aspiring designers is how to get experience when you don’t already have a job with the title UX Designer (or one of the many associated titles). water.
- Non Designer’s Design Book — Robin Williams, 2014. This book is like a survival guide if you’re completely new to design.
- Universal Principles of Design — William Lidwell, Jill Butler, and Kritina Holden, 2010. This book falls into the category of unbelievably helpful reference books.
- Universal Methods of Design — Bella Martin, Bruce Hanington, 2012. Similar to Universal Principles above, this one is a super accessible compendium of research and design methods.
- Design is Storytelling — Ellen Lupton, 2017 This highly visual book tackles a crucial part of UX work: storytelling and communication.
- Sketching User Experiences — Bill Buxton, 2012. Sketching User Experiences is a textbook, complete with a companion workbook and all.
- How to Kill a City — P. E. Moskowitz. This book looks at gentrification through case studies of four U.S. cities: New Orleans, Detroit, San Francisco, and New York. However, more important is the analysis of how these four cities got where they are today. Moskowitz looks at the history of policy, design decisions, and capital flow and how these factors shape peoples’ daily lives. An important look at how design decisions have ripple effects for generations.
FILM
- The Great Hack: https://www.youtube.com/watch?v=iX8GxLP1FHo
- Seven Digital Deadly Sins: http://sins.nfb.ca/
- Low and Behold, Reveries of the Connected World: Werner Herzog: https://www.youtube.com/watch?v=Zc1tZ8JsZvg
COPYRIGHT AND IP
Differences in Copyright Law Canada vs. The U.S. Does it matter for UX?
CASE STUDIES
CASE STUDIES: COPYRIGHT/IP
Shepard Fairey and The Obama HOPE Poster
CASE STUDIES: PRIVACY
FaceApp
Superhuman
Facebook/Cambridge Analytica
Ashley Madison
CASE STUDIES: BAD PRACTICES
YELP and GRUBHUB
