Get developers to build empathy with and for users as early as possible

Josh (Adi Tedjasaputra)
UX Indonesia
Published in
Nov 11, 2020
UX Indonesia Agile Usability Testing Training at Bali Room Millenium Sirih Jakarta.

#agileux tip of the day

Get developers to build empathy with and for users as early as possible.

The ideal time to start engaging developer in an Agile UX process is as early as the discovery or exploratory stage. I found out that the later the developers engage in the process, the less ownership and more miscommunication happen later.

What you can do are as follows:
1. Arrange a user research immersion activities for developers.
2. Invite developers to attend all usability testing sessions.
3. Engage developers in #participatorydesign or #codesign activities.
4. Ask developers to participate in the development of low to high-fidelity prototypes.
5. Invite developers to attend all research and design presentations.

How might we get developers to build empathy with and for users as early as possible? Do you have your own tips?

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Josh (Adi Tedjasaputra)
UX Indonesia

As a Google Mentor and Certified Design Sprint Master, Josh has a passion for the design, development, and use of ICT in solving business and humanity problems