UX Case Study Quick Send — HSBC Kids Banking
Published in
2 min readOct 12, 2019
Mobile banking make it easy for bank customer to deposit, transfer, payment and make it easier to save money.
Problem
All of the problems here are my own assumptions :
- People who use mobile banking will more often check their balance.
- People who use mobile banking more often transfer only those closest to them. example (parents & friends).
Persona
User Needs
- I want to make a transfer to my mother without entering an account number
Solution / Ideation
- Quick Send with save account number feature makes it easier to make transfers to the closest person
- Simple Flow