Things I found on the web this week (6th July)
This week: the most important thing you’ll read today, how Instagram took on the world and won, awkward co-founder discussions, how to improve your customer service (the lifeblood of your business).
Here are the things I found interesting on the web this week.
Happy reading!
@jennybee
// PRODUCT DEVELOPMENT THINGS
Applying Product Principles to Guide Better Product Decisions
Why having a set of product principles will help you decide which features to build and how to implement them.
Sketching digital products
“Sketching and testing with users (real people who will use the thing you’re making) is a shortcut to finding problems that you don’t want to wait to find out. It’s also a way of validating good ideas that might otherwise get compromised because they seem too risky.” Also there are some free templates here that you can use.
// PROTOTYPING THINGS
Planning Your Prototype With a Customer Journey Map
Just a great description of how to start imagining what your product should be, how it should behave, and how it will meet your users and customers needs.
A Minimum Viable Product Is Not a Product, It’s a Process
This is the most important thing you will read today!
“The only way to find out [whether your product will succeed or fail] is to put [it] in front of real users as quickly as possible. And when you do, you will often find that you have to go back to the drawing board. In fact, you’ll have to go back to the drawing board not just once, but over and over again.”
// CO-FOUNDER THINGS
Awkward Co-Founder Discussions
In Qatar we have our own set of challenges and opportunities related to business partners but there is some good advice here about the things to think about when you are building a relationship with yours.
// CUSTOMER SERVICE THINGS
Customer Service Is the Lifeblood of Your Business. Here Are 7 Ways to Do It Better
Can’t say much more than that. Khalas.
// LEARNING FROM THE BEST THINGS
Instagram co-founder: ‘you have to be willing to disrupt yourself’
“Growing a community of 18 million UK users, Mike Krieger explains how he and Kevin Systrom impressed investors and took risks.”
Compiled with ❤️ in Qatar
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