Joy MarcellusBoosting Conversions: How I Revamped an Email Nurture Program for Faster ResultsA real life example of program optimization.Sep 181
Columbia RoadWhy and How to Create a Customer Journey Map — Download Free TemplateCustomer Journey Mapping has been around for some time now, but many companies are not taking full advantage of the business opportunities…May 12, 20172
Tayfun YirdemOptimizing the Drive-Through Experience: A UX PerspectiveOrdering fast food through a drive-through can often be frustrating, yet it remains a popular choice for convenience. By analyzing a…Sep 10Sep 10
Razi ChaudhryJourney management platform in digital transformation explainedA Journey management platform that supports a connected and personalized customer experience delivered seamlessly across all touchpoints…Jan 8, 20231Jan 8, 20231
Ali BahbahaniMapping the Sports Fan Journey: Understanding the Path to LoyaltyIn today’s sports industry, the fan journey is a pivotal process that transforms casual spectators into lifelong advocates. By…Sep 6Sep 6
Joy MarcellusBoosting Conversions: How I Revamped an Email Nurture Program for Faster ResultsA real life example of program optimization.Sep 181
Columbia RoadWhy and How to Create a Customer Journey Map — Download Free TemplateCustomer Journey Mapping has been around for some time now, but many companies are not taking full advantage of the business opportunities…May 12, 20172
Tayfun YirdemOptimizing the Drive-Through Experience: A UX PerspectiveOrdering fast food through a drive-through can often be frustrating, yet it remains a popular choice for convenience. By analyzing a…Sep 10
Razi ChaudhryJourney management platform in digital transformation explainedA Journey management platform that supports a connected and personalized customer experience delivered seamlessly across all touchpoints…Jan 8, 20231
Ali BahbahaniMapping the Sports Fan Journey: Understanding the Path to LoyaltyIn today’s sports industry, the fan journey is a pivotal process that transforms casual spectators into lifelong advocates. By…Sep 6
Dmitry SergushkininUX PlanetEverything you need to know about Customer Journey Map (CJM)What is Customer Journey Map (CJM)?Feb 23
Mark BridgesMapping the Modern Fashion Customer Journey to Drive LoyaltyThe fashion industry has long relied on creative flair and trendsetting to capture consumer attention.Aug 301
Razi ChaudhryHow to achieve customer-centricity in your digital transformation (Part 1)Customer success is the best outcome for any digital transformation, but how to approach it from a customer-focused lens?Mar 12, 2022
