Top 5 UX interview mistakes

Don’t get in the way of your own success

Noor Ali-Hasan
May 3 · 5 min read
Photo by Christina @ wocintechchat.com on Unsplash

Over the past fifteen years of my career, I’ve spent a lot of time interviewing UX researchers and designers. Last I checked, I have conducted over 180 interviews at Google. There are times when I find UX candidates get in the way of their own success. Here are five mistakes that I see UX candidates making over and over again:

  1. Being rude to interviewers. At some point in my life, I learned that I needed to be on my best behavior during interviews (whether I’m a candidate or interviewer). Remarkably not everyone seems to have gotten this message! I know what you’re thinking — do we really need to spend time talking about being polite to an interviewer? Is this really a problem? I experience bad behavior coming from interview candidates more often than you’d expect. There are times when I think people’s true character comes out. They’re just jerks and can’t turn that off. But there are times when I think people are trying to portray confidence but then that confidence comes off as arrogance. Regardless of how you feel about the interviewer and their qualifications, you have to put those feelings aside and remember that this person and their opinion stands between you and the job. So be polite and make a good impression.

Good luck!

P.S. one last thing (really!) — always send a thank you note. It doesn’t have to be long. People took time out of their day to consider you for a new job — you can take 5–10 minutes out of your day to show your gratitude. I find that very few candidates send thank you notes anymore but I take note of the ones who do!

UX Research Journal

Start your UX research career with advice from a veteran UX researcher.

Sign up for UX Research Journal

By UX Research Journal

Get the latest UX research writing from Noor in your inbox Take a look.

By signing up, you will create a Medium account if you don’t already have one. Review our Privacy Policy for more information about our privacy practices.

Check your inbox
Medium sent you an email at to complete your subscription.

Noor Ali-Hasan

Written by

I’m a UX research lead at Google, where I help teams design and build desirable and easy to use products. Outside of work, I love art, Peloton, and Lego.

UX Research Journal

Writings on starting a career in UX research from Noor Ali-Hasan, a UX research lead at Google with more than 15 years of experience in the field.

Noor Ali-Hasan

Written by

I’m a UX research lead at Google, where I help teams design and build desirable and easy to use products. Outside of work, I love art, Peloton, and Lego.

UX Research Journal

Writings on starting a career in UX research from Noor Ali-Hasan, a UX research lead at Google with more than 15 years of experience in the field.

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store