Step 7. Analysis
Master UX in 15 steps.📍 Start
In this step, you analyse and rework data you found during research and interviews. The goal is to report the findings and assumptions so everyone involved in a project can understand it, give feedback and start working on the project as fast as possible.
Deliverables: user personas, use cases, user flows, mental models, journey maps or storyboards.
How To Create UX Personas (3 mins)
UX Mastery
Gregg Bernstein describes how to perform basic user research, turn that research into personas to inform your design decisions, and get everybody in your team on board with using them.
Example of a Storyboard
How To Create A Customer Journey Map (3 mins)
UX Mastery
Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project.
📖 The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web by Steve Mulder, Ziv Yaar
📖 User Story Mapping: Discover the Whole Story, Build the Right Product by Jeff Patton, Peter Economy
🎬 UX Youniversity Step 7. Structure (IA)
