Reinventing insurance experiences for Millennials

Let’s face it… Insurance can be confusing. If you have ever tried to get a quote, understand a complex policy to make sure it covers you enough or simply make a claim for reimbursement, you may know that it can be a frustrating experience — especially if you belong to Generation Y (also known as Millennials).

Tom Kupka
Tom Kupka
Apr 22, 2017 · 7 min read
Image for post
Image for post

My experience with insurance

The reimbursement story

Image for post
Image for post

A better way…

Main objective

The problem

New concept

The user flow

Prototype showcase (1 min. video)

Benefits

Conclusion

UXGood

My thoughts and stories on UX, usability and Product Design

Tom Kupka

Written by

Tom Kupka

Product designer @productboard, previously Kiwi.com✈️ My thoughts, stories and ideas on UX and Product Design | tomaskupka.com

UXGood

UXGood

My thoughts and stories on UX, usability and Product Design

Tom Kupka

Written by

Tom Kupka

Product designer @productboard, previously Kiwi.com✈️ My thoughts, stories and ideas on UX and Product Design | tomaskupka.com

UXGood

UXGood

My thoughts and stories on UX, usability and Product Design

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch

Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore

Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store