Top 10 Do’s and Don’ts for Effective Facilitation

A list of tips for facilitating any group activity

The 5 Do’s

Model the Behavior You Want

Create Clarity

Be Inclusive

Be Positive

Have Fun!

The 5 Don'ts

Don’t Be Afraid to Lead

Don’t Have All the Answers

Don’t Do All the Talking

Don’t Seek Consensus on Everything

Don’t Ignore Non-Inclusive Behaviors

Additional Resources

UX Researcher and Author

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