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UXR @ Microsoft

This collection of articles showcases the ongoing work of user experience research at Microsoft. Our community represents user experience researchers, designers, program managers, and engineers who are developing products with users at the center.

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Top 10 Do’s and Don’ts for Effective Facilitation

8 min readJan 14, 2021

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The 5 Do’s

Model the Behavior You Want

Create Clarity

Be Inclusive

Be Positive

Have Fun!

The 5 Don'ts

Don’t Be Afraid to Lead

Don’t Have All the Answers

Don’t Do All the Talking

Don’t Seek Consensus on Everything

Don’t Ignore Non-Inclusive Behaviors

Additional Resources

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UXR @ Microsoft
UXR @ Microsoft

Published in UXR @ Microsoft

This collection of articles showcases the ongoing work of user experience research at Microsoft. Our community represents user experience researchers, designers, program managers, and engineers who are developing products with users at the center.

Travis Lowdermilk
Travis Lowdermilk

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