The Harmony Code of Conduct

The Harmony team is made up of professionals from all around the world covering every aspect of the company. We work together to achieve brilliant success in Harmony with the world.

The Harmony workplace is positive, supportive and inclusive. It’s imperative to us that, as the team grows, we continue working together in a way that reflects the Harmony mindset. To achieve this, we have a few guidelines that we ask everyone to respect to create and maintain a healthy working environment. Our code of conduct applies equally to everyone involved at Harmony.

What is The Harmony Code of Conduct?

Rather than being a list of ‘don’ts’, this is a guide that encompasses the Harmony spirit to ensure that everyone here is happy, safe and productive.

The Harmony code of conduct applies to all spaces managed or participated in by Harmony. This includes the physical space of our HQ, events we host or attend and our internal tools such as Slack, social media pages, email, Magento, Drip, Help Scout and any other forms of communication created by the Harmony team. Violations of this code outside these spaces may affect a person’s ability to participate within them.

At Harmony, we pride ourselves on having an open and inclusive atmosphere that welcomes everyone to feel comfortable discussing any issues they might have. If you have an issue or feel that someone is violating the code of conduct, we encourage you to speak to your department lead or to our CEO Antonin. If you are unsure who to speak to, ask another team member whom you feel comfortable with and they will happily help you in resolving your issue in the appropriate way.

The Harmony Guide to a Happy and Safe Team

Be friendly and patient. Particularly as we are growing quickly. Be accommodating with new team members and help them settle into The Harmony Family. Be sure to introduce yourself and say hello.

Be welcoming. We strive to be a company that welcomes and supports people of all backgrounds and identities. The world is a beautiful place and we welcome everyone here at Harmony. This is not limited by any race, ethnicity, colour, immigration status, education level, gender identity, age, religious or political views or beliefs.

Be considerate. Harmony works as a team, your work will be used by other people, and you will in turn depend on the work of others. All decisions affect your colleagues and our customers, and you should take those consequences into account when making decisions. Remember that we’re an international company with team members from all over the world, and while our business language is English, it might not be someone else’s primary language.

Be respectful. Not all of us will agree all the time, but we can approach disagreements in a constructive and professional manner. A disagreement is no excuse for poor behaviour and poor manners. Harmony’s productivity is reliant on a happy, healthy team and we want everyone to feel comfortable at all times. The Harmony team members should be respectful when dealing with other team members as well as with people outside of Harmony.

Be responsible for oneself. During company trips or any in-person events, whether it’s business related or a fun team-building outing, you are a representative of Harmony — take care in reflecting the Harmony mindset. Be mindful of your limits and respectful of others’ limits, this can be applied to physical activity, alcohol or cannabis. We are all here to make sure we stay safe and responsible, looking out for yourself and others is a smart and welcome practice.

Be careful of the words that you choose. We are a community of professionals, and we conduct ourselves professionally. Be kind to others. Do not insult or put down other team members. Harassment and other exclusionary behaviour is not acceptable. This includes, but is not limited to:

• Violent threats or language directed against another person.
• Discriminatory jokes and language.
• Posting sexually explicit or violent material.
• Personal insults, especially those using racist or sexist terms.
• Unwelcome sexual attention.
• Advocating for, or encouraging, any of the above behaviour.
• Repeated harassment of others. In general, if someone asks you to stop, then stop.
• Hazing or the imposition of humiliating tasks as initiation rights to new teammates.

When we disagree, try to understand why. Disagreements, both social and technical, are unavoidable and Harmony is no exception. It is important that we resolve disagreements and differing views constructively. At Harmony, we’re lucky that our team is made up of people from a variety of backgrounds and this is something we can celebrate rather than be a root of any issues. We all have differing perspectives and we can work together to understand disagreements. Taking the time to consider an issue from someone else’s perspective is a step forward in being able to effectively resolve any issues.

Inspiration and language from the amazing Zapier and Django.

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