Vineleadership
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Vineleadership

The ‘ear’ in the H-ear-t

When someone’s life depends on how well we listen

Mei Lin was gesturing to me wildly and pointing at the phone. There was a look of panic as she spoke to someone over the phone. To give me an idea of the situation, she wrote a word on a piece of paper:

Mei Lin had an intense expression as she talked to a person with suicide ideation. I sympathize, not with the…

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