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    What are the differences between Configuration Management and IT Asset Management

    IT asset management (ITAM) and configuration management are both useful practices that can benefit any organization using IT. Both of…
    Go to the profile of Mike Bombard
    Mike Bombard
    Feb 8, 2021
    Service Desk versus Help Desk: What’s the difference?

    Service Desk versus Help Desk: What’s the difference?

    This article was originally published here on January 23, 2021.
    Go to the profile of Mike Bombard
    Mike Bombard
    Feb 8, 2021
    An introduction to enterprise service management

    An introduction to enterprise service management

    This article was originally published here on January 23, 2019.
    Go to the profile of Mike Bombard
    Mike Bombard
    Feb 8, 2021
    Discovery
    Do your change management tools alert you to unplanned changes?

    Do your change management tools alert you to unplanned changes?

    This article was originally published here on February 24, 2016.
    Go to the profile of Mike Bombard
    Mike Bombard
    Jan 7, 2021
    Your guide to effective risk management for ITAM security

    Your guide to effective risk management for ITAM security

    This article was originally published here on December 05, 2017.
    Go to the profile of Mike Bombard
    Mike Bombard
    Jan 5, 2021
    Discover underutilized technology assets in your IT environment

    Discover underutilized technology assets in your IT environment

    This article was originally published here on June 27, 2018.
    Go to the profile of Mike Bombard
    Mike Bombard
    Nov 11, 2020
    CMDB
    Avoiding stragglers during your next data center migration

    Avoiding stragglers during your next data center migration

    This article was originally published here on March 14, 2018.
    Go to the profile of Mike Bombard
    Mike Bombard
    Nov 11, 2020
    Connect the Dots — Relationship Mapping to Drive Asset Management Insights

    Connect the Dots — Relationship Mapping to Drive Asset Management Insights

    Go to the profile of Mike Bombard
    Mike Bombard
    Oct 18, 2020
    Do you have the visibility to manage hybrid environments or is the picture a bit cloudy?

    Do you have the visibility to manage hybrid environments or is the picture a bit cloudy?

    This article was originally published here on April 11, 2018.
    Go to the profile of Mike Bombard
    Mike Bombard
    Oct 14, 2020
    ITAM
    Service Intelligence: it starts with your CMDB

    Service Intelligence: it starts with your CMDB

    This article was originally published here on January 23, 2019.
    Go to the profile of Mike Bombard
    Mike Bombard
    Nov 19, 2020
    IT asset management is more than just lists of data

    IT asset management is more than just lists of data

    This article was originally published here on June 20, 2018.
    Go to the profile of Mike Bombard
    Mike Bombard
    Nov 11, 2020
    You’ve decided you need an ITAM tool. Now what? (Part 2 of 2)

    You’ve decided you need an ITAM tool. Now what? (Part 2 of 2)

    This article was originally published here on May 22, 2020.
    Go to the profile of Mike Bombard
    Mike Bombard
    Oct 4, 2020
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