Getting a product accessible is not enough.

You have to create policies and procedures to keep it accessible. That’s why everyone needs to use an Accessibility Maturity Model.

TL;DR

It’s not enough to get a product accessible.

1. The entire product experience should be accessible.
2. The processes needed to attain product experience accessibility must be consistently repeatable.

To accomplish continued accessibility, organizations need to implement processes and systems that can objectively measure whether the correct steps have been taken to retain product experience accessibility over time. The W3C Accessibility Maturity Model (AMM) includes employee-facing communications, training, documentation, and tools.

What is a Maturity Model in General?

Maturity models have been around since the 80s. They generally contain several levels with increasing levels of maturity. Each level contains a definition, controls, a list of processes, and proof points that can be produced by an organization to…