VMware’s Internal Accessibility Policy

It’s not enough to make products and marketing websites accessible. Organizations need to ensure that employee-facing tools accessible as well.

Sheri Byrne-Haber, CPACC
VMware Accessibility
5 min readJul 1, 2021

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Person giving presentation in conference room with several diverse attendees with laptops

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How many pieces of software do you use at your job?

Seems like a simple enough question. When the VMware accessibility team started investigating the answer, the number was much higher than we anticipated.

Most larger companies have “software catalogs” of pre-approved tools that are either automatically pre-installed on IT-provided laptop images or that can be downloaded on demand.

At VMware, this catalog is known as the Intelligent Hub. The VMware Workspace ONE® Intelligent Hub app offers a single destination where users can securely access, discover, and connect with corporate resources.

Our first inventory approximately two years ago determined that VMware IT had placed 285 distinct pieces of software in the hub…

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Sheri Byrne-Haber, CPACC
VMware Accessibility

LinkedIn Top Voice for Social Impact 2022. UX Collective Author of the Year 2020. Disability Inclusion SME. Sr Staff Accessibility Architect @ VMware.