The KQED 2020 California Proposition Guide

Lowell Robinson
Voice & AI
Published in
3 min readOct 12, 2020

The KQED 2020 California Proposition Guide is an interactive voice voter guide created for the 2020 election. This guide created for digital assistants lets voters learn about California’s twelve statewide measures using one of the more powerful features of voice interfaces: search. The guide capitalizes on advances in natural language processing to support a conversational approach to finding information. The guide accommodates a casual inquiry style; propositions can be asked for by number, or by using a brief description or informal title, freeing users from memorizing specific proposition numbers.

The KQED 2020 California Proposition Guide on Alexa

Incorporating informal and less structured vocal intents is a key part of the design to promote users feeling more connected and engaged in the experience. The interactive guide supports follow-up questions on propositions such as “what does a yes or no vote mean?” Or, “who supports this measure?”

Early testing on Google Nest Hub

The guide also supports discoverability of related content, information on voting by mail, and important election deadlines.

California propositions are a key component of California’s political system, often creating long ballots requiring many hours of research on the part of the voter. KQED has a long history of providing non-partisan information as a public service (KQED 2020 Online California Voter Guide). To adapt this work to a voice interface, we chose to create new content specifically formatted for smart devices.

Early flow diagram illustrating possible user paths and content segmentation

Each proposition topic is explained by a KQED reporter who covers related topics as part of their regular reporting beat. Integrating human voices and personalities instead of built-in synthesized voices of digital assistants is one of the more exciting aspects of expanding our connection to news audio. Listeners are given a chance to connect to reporters they know and trust, to feel an even more personal connection with the content.

Early prototype of the guide tests a variety of vocal intents and content matching prior to incorporating reporters’ voices

Reporters included in KQED 2020 California Proposition Guide

Science reporter Danielle Venton (Prop. 14)
Politics editor Scott Shafer (Prop. 15)
Politics reporter Katie Orr (Prop. 16)
Politics reporter and producer Guy Marzorati (Prop. 17, 18)
Reporter and producer Joe Fitzgerald Rodriguez (Prop. 19, 21)
Politics correspondent Marisa Lagos (Prop. 20, 25)
Reporter Sam Harnett (Prop. 22)
Health correspondent April Dembosky (Prop. 23)
Silicon Valley Senior Editor Rachael Myrow (Prop. 24)

The KQED 2020 California Proposition Guide is currently available on Alexa devices. You can launch it by clicking here, or by telling your device: Alexa, open KQED 2020

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