How Bebot Assists Guests at one of Japan’s Most Luxurious Hotels

Bespoke Inc.
Jul 4 · 3 min read

Why does your hotel need a chatbot?

Hotel New Otani’s famed Japanese Garden at night

Why Hotel New Otani?

How has Bebot been helping the daily lives of hotel staff?

“Since its introduction, Bebot has been covering restaurant reservations requests, which previously took up much of the hotel staff’s time. Bebot now frees up hotel staff’s time, saving them from contacting, confirming and modifying restaurant reservations. Furthermore, many guests comment that they are satisfied with Bebot’s performance, which altogether suggest its usefulness.” — Mr. Kataoka & Mr. Yumoto

Common queries include…


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Restaurant dress code?
Pool open, price?
Private airport transport?

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Bespoke Inc.

Written by

Creator of Bebot, the world’s first AI chatbot for hotels, airports, stations & cities.

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