How Starbucks Can Utilize Voice Tech (& Why Your Business Should Too)

Starbucks Coffee can utilize voice technology to enhance their employee experience, office efficiency, store efficiency, and customer experience. However, for this piece, I will be discussing the advantage of Starbucks using voice technology and why their customers will love this experience.

How Starbucks Is Currently Utilizing Voice Tech

You can currently download the Starbucks Reorder skill in the Amazon Skill Store and order a drink from Starbucks that you have previously ordered with the Starbucks app.

Alexa will also keep track of your last ten orders so you can shuffle between them. In a rush? No worries, you just tell Alexa to order your usual and it will be ready in minutes.

Other features of the Alexa Skill include checking your primary Starbucks card balance. This saves the time of…