Voice X Design Sprint — Maaike Coppens — Voice Tech Podcast ep.077
Maaike Coppens, an award winning conversational CX designer and strategist, explains how she took the Design Sprint process and modified it to create a successful sprint model for voice tech services development and validation.
Quotes from the show
[07:16] Design Sprint is both good for companies, and for end users.
[13:28] Voice X Design Sprint is platform-agnostic.
[19:47] If you live in siloes what happens is that frustration comes about.
[28:00] The “understand” phase gets a lot of focus in the spring.
[59:36] We must ensure this complex thing is worth building.
Links to click
● Voice of Money 2020 Conference << 30% off with VOICETECHCARL
● Manning books << 40% off all books code: PODVOICETECH19
● Robocopy Conversation Design Course << 25% off with this link
● Voice Tech Pro listener upgrade << no ads, early access, bonus content
● Stephane Crouchon, founder, Design Sprint
