Create Zoom Captions for Accessibility

Jenny Beck
Voices Through Silence
5 min readApr 28, 2020

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Want to Make Your Zoom Meetings or Classroom More Accessible by Adding Captions? Here’s How to Do It.

Digital learning is changing the world. The trend towards digital learning and communication has been accelerated by the global pandemic. Overnight, Zoom has become a primary platform for many students and employees to learn or collaborate through meetings and online projects. But it can also pose some unique challenges for those who are hard of hearing or Deaf or those for whom English is a second language. How do we make it accessible?

One of the ways to increase accessibility is through using live closed captioning. This ensures that participants can see captions of what is being said in live time. While closed captioning is commonly used for previously recorded videos and for TV, Live captioning is fairly new and many people may not be familiar with it. Here is how to add captions simply and easily (and for free!).

Zoom

Zoom offers two ways to use closed captioning. The host can assign someone to type the captions or type themselves. Or a third-party closed captioning service can be used. In order to use closed captioning for Zoom, you need to be using Zoom Desktop Client, Zoom Mobile App for Android or iOS, Zoom Rooms for Conference Rooms for Windows, or Zoom Rooms Controller for Android or iOS…

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Jenny Beck
Voices Through Silence

Jenny Beck is a chiropractor and an advocate for the Deaf and Hard of Hearing community. She loves to write and travel, living in Asia, Africa and the U.S.