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Huawei’s New Voice Assistant and Chatbot Revival

This week in Conversational AI

Huawei releases own voice assistant Celia

Now the world has yet another voice assistant, the company launched its own assistant called Celia. There’s not much information about it yet: Huawei will understand English, French, and Spanish and will help users voice-control weather updates, texts, and phone call requests. Celia will also set reminders, make changes in calendar and translate.

Image Credit: Mark Chan on Unsplash

Study: more Americans listen to radio amid the COVID-19 pandemic

Since more people in the US practice social isolation measures and stay home amid the new coronavirus, media consumption is growing drastically. This shouldn’t be a surprise, however, some of the media people opt for a quite surprising. According to a recent Nielsen survey: “83% of consumers say they’re listening to as much or more radio as they were before the pandemic.” What’s even more important, 60% of Americans aged 18 and older trust radio “to deliver timely information about the current COVID-19 outbreak.”

Image Credit: Nielsen

Attempts to fight coronavirus result in a chatbot revival

Lots of tech companies work hard to help screen and diagnose the new coronavirus: every week a new member joins the fight. Now both Alexa and Siri can help users check themselves against the U.S. Centers for Disease Control COVID-19 questionnaire to assess whether they show the signs of infection. Google Assistant has added coronavirus tips. Microsoft’s Healthcare Bot platform to create chatbots allows institutions like the U.S. Centers for Disease Control and Prevention and other health organizations to create chatbots that can screen potentially infected people. Coronavirus WhatsApp chatbots have been launched by governments in the UK and India.

Image Credit: Markus Spiske on Unsplash



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