Understanding Phase Finder & Vaccine Distribution

Recently, you may have seen some encouraging images and videos of healthcare workers giving the COVID-19 vaccine. You may have also heard we’ve moved into the next phase of COVID vaccinations. This means that people 65 and older, and people over 50 who live in multigenerational households are now eligible. This is in addition to the eligible health care workers, first responders and people who live or work in long-term care facilities.

Help the older people in your life who may not be tech savvy or even have an internet connection. This is a good time for young people to spend some one on one time with a grandparent or elder. We all need to work together to make sure everyone is vaccinated when it’s their time.

This progress gives us hope for a post-pandemic future and moves us one step closer to providing vaccines for everyone in Washington. But our vaccine delivery plan has also raised a lot of questions.

Chances are, you’ve had some trouble finding out when and where you can get the vaccine. We recently introduced Phase Finder, an online tool that confirms if you’re currently eligible to receive the vaccine.

If you’re one of the many people who already tried out the tool, you may have encountered a few glitches along the way. As with many events of the last year, things don’t always go as planned — even when best intentions are there. Limited vaccine supplies, high demand, and a new scheduling system with an unprecedented amount of web traffic presented some new challenges. This is something we’ve never done as a state, a country or world — and we are all learning there are not simple solutions for these new challenges.

We know Phase Finder isn’t a perfect tool — and unfortunately, some of the faults are beyond our immediate control.

That’s probably not the satisfying answer you were looking for, but please stick with us. We are working swiftly to make improvements as we go. And we’ll do our best to answer your questions along the way:

This is the screen you will see when you go to the Phase Finder page.

How does Phase Finder work?

Visit FindYourPhaseWA.org and answer a few questions about yourself. This information is completely private and is only used to determine if you are eligible to get the vaccine.

  • If you’re currently eligible to get the vaccine, you will get a confirmation message at the end of the form to print. You can also take a screen shot of the confirmation with your phone. You’ll also get a link to a webpage with a list of locations where you can schedule an appointment to get the vaccine. You will need to schedule an appointment and bring the confirmation message with you to that appointment.
  • If you aren’t eligible for the vaccine yet, Phase Finder allows you to sign up to be notified when your phase arrives. If you’re not comfortable sharing your contact information, that’s ok — just come back every few weeks and complete the form again.

Why isn’t the site working for me?

If the tool doesn’t work for you, it’s probably because a lot of people are trying to use it at the same time, which can overwhelm our systems. Please come back and try again soon. We’re working on improving your online experience as we move forward into later phases and our vaccine supply increases.

Can you just tell me when I’ll be eligible?

We wish we could tell you exactly when your phase will begin. Unfortunately, it depends upon how many vaccines are allocated to our state — which drives our vaccination pace. If you opt in to share your contact info, we will notify you as soon as you become eligible. You can also check our website at CovidVaccineWA.org at any time for updates about current eligible groups.

Even if you’ve already received the vaccine, it’s still important to keep doing the things that keep you and your community safe. This means wearing masks, maintaining physical distance, and limiting gatherings — for just a while longer.

Is there anywhere else I can go for help?

If you need more help, you can call 2–1–1 or 1–800–525–0127 # for assistance. You can also text “vaccine” to 211–211. These numbers are staffed by specialists who can help you with all kinds of community resources, including COVID-19 and Phase Finder questions, utility assistance, food, housing, health, childcare, after school programs, elder care, crisis intervention and much more.

So what’s the good news?

Everyone who wants a vaccine in Washington will get one! And we’re confident this will happen this year, which is a pretty historic feat. In the meantime, we really appreciate your patience as we continue the vaccine rollout.

The better news is that we will end this pandemic! While it hasn’t always been a smooth ride, we are closer to post-pandemic life due to your help to stop the spread. We know that wearing masks, social distancing, constant hand washing, and limiting gatherings have been hard for everyone. Keep up the good work, thank you for your patience, your kindness, and your commitment to getting through this together.

More information

Stay tuned to our blog for more information on how you can help stop the spread of COVID-19. Sign up to be notified whenever we post new articles.

Information in this blog changes rapidly. Check the state’s COVID-19 website for up-to-date and reliable info at coronavirus.wa.gov.

Answers to your questions or concerns about COVID-19 in Washington state may be found at our website. You can also contact the Department of Health call center at 1–800–525–0127 and press # from 6 a.m. to 10 p.m. Monday — Friday, and 8 a.m. to 6 p.m. Saturday — Sunday. Language assistance is available.

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