Getting money to the people, faster
Earlier this month, the state Department of Revenue (DOR) launched a new unclaimed property website. The site, which went live on April 12, makes it easier for Washingtonians to find and claim lost funds.
To help deliver a better experience for its customers, DOR contracted with an outside vendor to develop and implement a complete overhaul of the system. This means a new streamlined website to make claiming more efficient and an integrated internal system to allow for easier filing by property holders and faster processing by DOR staff. The result is a website that makes it easier for:
- The public to search for and file claims.
- Businesses to file reports and submit unclaimed property.
Customers can finish all tasks online — whether using a phone, tablet or computer.
“This website represents a big step forward for our customers, who will see noticeable improvements when using the system,” said DOR Director Vikki Smith. “In today’s economic climate, I’m excited that we are making the process of reuniting people with their money as easy as possible.”
Every day, people visit ClaimYourCash.org to find money ranging from less than $25 to thousands of dollars. To date, the state has returned more than $1,113,863,003 to its rightful owners.
Currently, one in two Washingtonians have unclaimed property being held by the state.
Unclaimed property includes:
- Bank accounts.
- Insurance proceeds.
- Stocks, bonds, and mutual funds.
- Safe deposit box contents.
- Utility and phone company deposits.
- Uncashed checks, such as payroll, insurance payments or traveler’s checks.
- Customer/patient credits.
It does not include real estate, vehicles and most other physical property.
Washington’s unclaimed property team was recently selected as the 2020–21 Unclaimed Property State of the Year by the Unclaimed Property Professional Organization (UPPO). The award is given annually to a state or staff person who has gone above and beyond to assist the business community.
If you have questions, email firstname.lastname@example.org.