CD&I: Bringing the Community Together
Walmart’s commitment to diversity and inclusion extends beyond the borders of our company and out into the communities where
our associates live and work.
I am proud to announce that Walmart Labs, in Carlsbad, will be hosting members from the executive team for a transparent, dive deep panel discussion on topics of culture, diversity, and inclusion behind the walls of Walmart.
You will get an inside look into the challenges and successes that helped shape Walmart’s culture, diversity, and inclusion program — providing you insights you can learn from and apply to your organization’s vision and strategic direction.
SVP | Chief Culture Diversity & Inclusion Officer
Reporting to the Chief People Officer, Ben and his team are responsible for developing the strategies and programs that drive the company’s culture, and that embed diversity & inclusion as important elements of that culture.
From Feb 2011 to July 2015, Ben and his team were responsible for leading all Strategic Services for Walmart Technology-Bentonville. Team duties including: I/T Strategy, Innovation, Communications. QA, PMO, BA, Vendor Management, Tech Centers in India and Mexico, our current I/T transformation and managing a multi-billion dollar budget for the division.
From Jan 2008 to Jan 2011, Ben was VP of Walmart’s global “People Systems” group. In this role, he and his team were responsible for the IT systems supporting Walmart’s global HR team. The team was also responsible for the IT systems for Sustainability, Corporate Comm, and the Intranet.
SVP, Global Infrastructure Engineering and Operations
A results-oriented IT Executive with business and technology experience in managing customer facing mission critical production environments across various industries in telecommunications, human capital, gaming, eCommerce and retail. Extensive experience in building and leading teams responsible for delivering and managing world class highly available, scalable, and secure infrastructure services and 24x7 site operations for the enterprise. Jae is married with 2 young and very active boys who keep her on her toes. She spent most of her time abroad as a military dependent and, although she went to an American school for military dependents, she learned how to speak Japanese and Korean. She loves to be outdoors, and used to love a good game of competitive basketball and volleyball but these days other than trying to keep up with her active boys, she’s become more of a Bikram Yogi.
SVP, Walmart eCommerce Customer Care
Appointed to his role in April 2017, Rahul is responsible for contact centers, fraud operations and the returns customer experience for Walmart.com, Jet.com, Hayneedle and Shoes.com, with operating centers across the US and offshore locations. Rahul also serves as the Executive Sponsor of the Jet Asian Associate Resource Group and was recently appointed to serve on the President’s Inclusion Council for Walmart.
Prior to joining Walmart, Rahul had a 27-year career at Citi, where he held several large global operating roles in the Consumer Bank. Most recently, he was the Operations Head for Asia/EMEA based in Singapore, accountable for all operations supporting Cards, Banking, Wealth, Mortgage leading a team of over 15,000 employees in 17 countries. In his time in Asia, Rahul led several customer experience and digital transformational initiatives, including the launch of Voice Biometrics in call centers across 10 countries in Asia, an industry first. From 2010 to 2014, Rahul was the Chief Operations Officer for the US Consumer and Commercial Bank at Citi, and prior to 2010, Rahul led the Cardmember Services function for Citi Cards North America for 5 years, delivering service and sales to clients with a globally distributed workforce of over 14,000 colleagues.
VP, Customer Experience Engineering
Aanan joined Walmart with a vast amount of technical expertise in the retail and financial space, as well as a strong leadership track record. Prior to joining Walmart, Aanan led end-to-end customer experience engineering at American Express where she championed transformational cultural, talent, and technology change. Prior to that, she spent 11 years at PayPal, where she played a key role in building mobile commerce, the core checkout experiences, and retail products like PayPal Here and PayPal for Marketplaces.
Aanan is passionate about diversity and growing strong talent as a founder and sponsor of the Women in Tech employee networks. She serves on the board of startups like BeeHex (a company focused on pioneering innovative food automation technology) and was named a 2018 Woman of Influence by the Silicon Valley Business Journal.
Thursday, March 14, 2019 5:30PM — 8:30PM
5600 Avenidas Encinas, Suite 150 Carlsbad, CA 92008
- 5:30PM — 6:30PM: Registration
- 6:30PM — 7:10PM: Panel Starts
- 7:10PM — 7:40PM: Q&A
- 7:40PM — 8:30PM: Networking / Drinks / Food