We’re always within reach, for everyone, everywhere
Hello again
During our previous infrastructure upgrade, we were made aware that it had an unintended effect on our self-hosted email system, causing system emails, and emails sent to us, to become undeliverable.
This has unfortunately resulted in the loss of one of our contact methods, which was used for the purposes of user support, content reporting, contacting our team, and delivering system emails, such as verification requests.
We would like to share all of our available contact methods that are fully functional, so that way we’re always within reach for you, whenever you may need our attention.
Note: As our email infrastructure is temporarily unavailable, some email verification requests may not be able to be completed. WarpLight Accounts that do not have a verified email address will not be affected in any way, and we will not make any changes to our platforms or services that may require a verified email address.
Atmos:
For user support & the latest updates regarding WarpLight platforms and services, join our StarLounge Atmos community: https://atmos.warplight.dev/communities/e20DnOoVSSM3V.
Bluesky:
For user support, open https://bsky.app/profile/warplight.bsky.social or https://bsky.app/profile/atmos-by-wl.bsky.social and mention us with our handle. Both Bluesky accounts are operated by the same team.
Discord:
For user support & the latest updates regarding WarpLight platforms and services, join our StarLounge Discord server: https://discord.gg/jwdTx67.
Telegram:
For user support, open https://t.me/WarpLight. This contact method is the fastest, and is suggested for urgent requests.
For the latest updates regarding WarpLight platforms and services, join our one-way Telegram announcement channel: https://t.me/WarpLight_Direct.
X, formerly Twitter:
For user support, open https://x.com/WarpLight_ or https://x.com/Atmos_by_WL and mention us with our handle, or send us a direct message. Both X accounts are operated by the same team.
As more contact options become available to us, we will update this article with those respective options.
We’re for everyone, everywhere, and we’ll be working diligently to bring our email systems back online in the meantime. Once the necessary changes have been completed, we’ll send a one-time notification to our users.
